• Resolved adammai

    (@adammai)


    In short, the date picker will not load on my page. It does load in the admin console, but not the public-facing site. My primary browser is chrome, but I have tried it in FF and IE as well. For testing, I am using the base twenty seventeen theme and no other plugins are enabled. I have also tried it in incognito and tested from another machine and mobile browsers, all with the same result.

    Based on testing and the fact that I have used the Pro version in the past makes me think it is related to the install. Help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    We have tried to understand the version of your plugin from the provided link, but haven’t found. May I ask, did you create that form using an old version of the plugin? If yes, then, please try to recreate it with the new version to see whether the date picker works in this case.

    Please try and provide the feedback.

    Thanks in advance, have a nice day!

    Thread Starter adammai

    (@adammai)

    I was using the version that was installed from the “WD Manager” plugin (https://web-dorado.com/products/wordpress-wd-manager.html).

    I then disabled and deleted this version, then downloaded and installed 1.12.20 from your site. After activating that plugin, it still has the same problem.

    This is a brand new WordPress install, with no other plugins active.

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Dear Adam,

    Please note that we weren’t able to understand the issue from the frontend. We need to have a closer look at the described issue.
    Our support team has already replied to your ticket. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Dear Adam,

    The reason of the issue was that the WordPress Address (URL) and Site Address (URL) were different.
    We have added the below mentioned code in form-maker.php file.

    private function set_front_upload_url() {

    $wp_upload_dir = wp_upload_dir();

    $upload_url = $wp_upload_dir[‘baseurl’];

    $http = ‘http://’;

    $https = ‘https://’;

    $pos = strpos( get_option(‘home’), $https );

    if ($pos === false) {

    } else {

    $upload_url = str_replace( $http, $https, $wp_upload_dir[‘baseurl’] );

    }

    return $upload_url;

    }

    Thanks, have a nice day!

    Thread Starter adammai

    (@adammai)

    Perfect. This now works correctly. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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