• Resolved CheckIt016

    (@checkit016)


    Hello Support,

    Love you plugins very nice.

    I have a problem with the Forminator plugin (free version)
    The date picker doesnt seem to work, it gives a date but when you click it i dont see
    the calender.

    Hope you can help.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @checkit016

    I hope you are doing well!

    I’ve tested the Date Picker field on my end and it is working well. There are few JS errors in the developer’s console so it could be a conflict with a plugin or a theme that you are using.

    Please have a backup of your site and run a quick test for a conflict with another plugin.

    Deactivate all plugins besides the Formiantor and see if a date’s drop-down is working:

    – if it’s not working, please switch to a default WordPress theme to see if there is a conflict with a plugin
    – if all is well, start activating one plugin at a time till the issue will be back.

    This way you will find with what plugin there is a conflict.

    P.S: There is no paid version of this plugin. The Forminator is available for free

    Let us know how it went.

    Kind regards,
    Nastia

    Thread Starter CheckIt016

    (@checkit016)

    Hello,

    I tried all of the above but it still isnt working.
    The only thing it does it gives the date from today and people can fill in a date.
    But they cant pick the calender doesnt seem to work.

    How to proceed?

    Thread Starter CheckIt016

    (@checkit016)

    I also just noticed that Forminator doesnt work on Firefox and Waterfox.
    How can we fix this issue?

    I really like this plugin but seems a few bugs?

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello! @checkit016

    I trust you are doing well!

    Please let us know what issues you have with teh Firefox and WaterFox browsers? Have you tested them in the Incognito window?

    I’ve loaded the form with these browsers and see no issues.

    Please export your form and attach a download like here so we could have a closer look. To Export the form please go to the Formiantor > Forms, click on the Settings icon and > Export. Please see this screenshot:
    https://monosnap.com/file/9lSl2kojzmMiqHGI6GfN2otluiykH0?idx=undefined&total=98

    Upload the form to a DropBox or to a Google Drive and share it with us.

    Kind regards,
    Nastia

    Thread Starter CheckIt016

    (@checkit016)

    Sorry for the late respons.

    The form doenst work i have tryed i think 7 different computers with firefox and waterfox. The form even doenst work on android smartphones,i have a phone that has the latest android version and 5 different tablets with different androind versions from old to the new ones but the form doenst apear.

    I dont think its a form setting because i did not do anything really with it just made forms.

    It is weird that you see the form and here with more then 10 devices its not vissible.

    What to do now?

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @checkit016 ,

    I have checked your site and it looks like the form is not loading because of the console errors “jQuery is not defined”.
    Forminator needs jQuery to run.
    Can you disable Autooptimize plugin, clear all the cache and see if this will help?

    kind regards,
    Kasia

    Thread Starter CheckIt016

    (@checkit016)

    Hello,

    I have disable all cache and security plugins and it still doesnt work.

    What to do now?

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @checkit016,

    I’m afraid that there are still some console errors on your site and this can break the scripts from working properly, and affecting Forminator due to that as well.

    The errors seem to be related to Google Maps and Calendar, could you try adding a form on the page where there’s no Map and Calendar loaded and see if the issue happens there as well?
    If it does, could you share an URL to that page so we can have another look?

    Cheers,
    Predrag

    Thread Starter CheckIt016

    (@checkit016)

    Hello,

    I tried it on a empty page still doesnt work.

    I cant seem to find the error, i disabled plugins but not luck.

    Anything else i can try?

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @checkit016

    I trust you’re doing well!

    Please email us directly so we could continue troubleshooting this issue, to contact@wpmudev.org. In the subject please include “ATTN: Nastia” and add in the body a link back to this thread, so an email will not be lost.

    Looking forward to your email.

    Kind regards,
    Nastia

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello there @checkit016

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 11 replies - 1 through 11 (of 11 total)
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