• Resolved VL Tech Design

    (@vltechdesign)


    We are working on a new form where a user can only select a Start Date of Today +2 Days, AND Saturdays & Sundays are excluded. However, if the user fills the form on a Saturday, it lets the user select Monday? Is there a way off adding the 2 day offset ignoring weekends please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @vltechdesign

    I hope you are doing well.

    Just to make sure we are on the same page.

    You are using a similar setting:
    https://monosnap.com/file/wEDo1TWkQ1vPuRypcciYejm4WV772Z

    I can see it is allowing me to Select Monday, however, it won’t allow me to submit it. Could you confirm if you can submit it on Monday?

    There is a reported situation on the Today + 2 not working as expected, it shows as an available option but won’t allow users to submit.

    Our developers are already working to fix it.

    Best Regards
    Patrick Freitas

    Thread Starter VL Tech Design

    (@vltechdesign)

    Thanks for the quick response.

    Yes, the setting is exactly the same, and it does allow the user to select and submit Monday.

    Looking forward to the fix!

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @vltechdesign

    Is your form set to “Ajax” or “Page Reload” submission option (it’s setting under “Method” option in form’s “Behaviour” Settigns)? If it’s “page reload” could you try with “Ajax” method instead?

    If it doesn’t help, could you test it with all the other plugins disabled? It would show if there’s any conflict that would require additional troubleshooting.

    Kind regards,
    Adam

    Thread Starter VL Tech Design

    (@vltechdesign)

    The form is set to “Page Reload”, as the AJAX submission option was not working with WP Rocket caching. Moreover, regardless of the submission method, the customer was able to select a date for Monday when accessing the form on a Saturday, despite a +2 days offset setting.

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @vltechdesign,

    It seems that there was a bit of a confusion about the setup that you’re trying to have.
    What you have described is indeed not possible at the moment and days off don’t get counted into offset.

    I have created a feature request for our devs so they can look into changing this with future updates.

    Cheers,
    Predrag

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @vltechdesign ,

    We haven’t heard from you for over a week now, so it looks like you no longer need our assistance.

    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

Viewing 6 replies - 1 through 6 (of 6 total)
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