Reconnecting the account fixed missing date field

  • rushoverinc

    (@rushoverinc)


    2 years, 5 months ago

    EDIT: Disconnecting and Reconnecting the Google Business Account resolved the issue of the reviews missing their dates.

    • This topic was modified 2 years, 5 months ago by rushoverinc.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 5 months ago

    Hi @rushoverinc !

    We haven’t changed the date formats.

    Could you clarify the issue?

    Also, please inlude the URL where we can check the widget!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter rushoverinc

    (@rushoverinc)

    2 years, 5 months ago

    Looks like the problem was with Google’s API. After disconnecting and reconnecting the account we are now seeing the dates. It really looked like the date field was removed, nearly 2 dozen websites we host had the date field suddenly missing. Reconnecting fixed it. Will change the review. Sorry!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    2 years, 5 months ago

    Hi, @rushoverinc !

    Great, thanks for the heads-up.

    Let us know if we can help with anything!

    Feel free to write us, if you need any assistance,
    Trustindex

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Reconnecting the account fixed missing date field’ is closed to new replies.