Title: Date Error
Last modified: April 13, 2020

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# Date Error

 *  Resolved [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/date-error-8/)
 * Hello,
 * I am having an issue in the plugin – whenever I select a date past or including
   11/04/2020 I get an error message in the eCommerce log and Visit Log which says
 * `The date '1970-01-01' is a date before first website was online. Try date that's
   after Aug 6, 1991 (timestamp 681436800).: 2020`
 * Any help would be hugely appreciated and thank you for the amazing plugin!
 * Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/date-error-8/#post-12669924)
 * Hi [@masidus](https://wordpress.org/support/users/masidus/) sorry about this.
   I’ll do my best so we can hopefully get things sorted and working for you. Do
   you mind maybe sending us your system report? Either as a comment in this post(
   the report should be anonymised) or to our email: wordpress at matomo.org ? Here’s
   a link that shows you how to get the report:
 * [https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/](https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/)
 * Is this only in the ecommerce and visits log but not in any other report?
 * > whenever I select a date past or including 11/04/2020
 * Does it work for any date? I suppose this was maybe on 12/04/2020 and that date
   worked maybe? Or no date works?
 *  Thread Starter [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/date-error-8/#post-12670700)
 * Hi [@tsteur](https://wordpress.org/support/users/tsteur/),
 * No worries at all and thank you for your swift reply!
 * Upon searching for the Diagnostics I clicked onto the Troubleshooting tab and
   manually invalidated the Matomo cache which has completely solved my problems!
 * There are some problems which are evident in the logs still however relating 
   to another plugin and I think there are some conflicts occurring, hence I will
   email you the logs regardless and if you wouldn’t mind taking a look that would
   be hugely appreciated.
 * Thank you for your time and again such an amazing plugin – if anyone is thinking
   about downloading this and you haven’t already, DO IT and never rely upon Google
   Analytics or Facebook Analytics again!! (Especially if you run eCommerce – Facebook
   ads tracking is shockingly poor!)
 * All the best!
 * `SOLUTION - Matomo > Diagnostics > Troubleshooting > 'Clear Matomo Cache'`
    -  This reply was modified 6 years, 1 month ago by [Masidus](https://wordpress.org/support/users/masidus/).
    -  This reply was modified 6 years, 1 month ago by [Masidus](https://wordpress.org/support/users/masidus/).
 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [6 years ago](https://wordpress.org/support/topic/date-error-8/#post-12675142)
 * Glad it works now [@masidus](https://wordpress.org/support/users/masidus/) I 
   will have a look to see what could potentially have caused this in the first 
   place.
 * I’ve had a look at your system report and it seems to be a problem with the woo
   coupon plugin. You can ignore this log but ideally would you be able to let the
   plugin developers of that plugin know about this error so they can fix it?
 * `Undefined index: REQUEST_METHOD in $ABSPATH/wp-content/plugins/woocommerce-auto-
   added-coupons/includes/plugins/WJECF_Debug.php:180`
 * I’m otherwise happy to create a support issue on their plugin for you.
 * Great to hear you enjoy the plugin. If you don’t mind be great to give us a review
   so hopefully it helps convincing more users to not rely on GA and FA 🙂 [https://wordpress.org/support/plugin/matomo/reviews/](https://wordpress.org/support/plugin/matomo/reviews/)
 *  Thread Starter [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [6 years ago](https://wordpress.org/support/topic/date-error-8/#post-12675189)
 * Excellent thank you for your time!
 * I’ve submitted a support ticket to coupon plugin so hopefully that will be fixed
   in the near future.
 * Also I’ve left a review for the plugin; again thank you for providing us with
   Matomo, it’s the definitely the best free platform!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Date Error’ is closed to new replies.

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## Tags

 * [date](https://wordpress.org/support/topic-tag/date/)
 * [Logs](https://wordpress.org/support/topic-tag/logs/)

 * 4 replies
 * 2 participants
 * Last reply from: [Masidus](https://wordpress.org/support/users/masidus/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/date-error-8/#post-12675189)
 * Status: resolved