Support » Plugin: W3 Total Cache » Database update required after updating WP 5.0

  • Resolved kaat18

    (@kaat18)


    Hi,

    After updating to WP 5.0, I’ve got this message: Database update required. I am unable to login to the Dashboard.

    How can I clear the W3 Total Cache by FTP? It seems this will solve the issue.
    In the wp-content cache folder, there is just an index.html and an empty tmp folder. Please advice what to do.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,
    That means that W3 Total Cache is removed from your website.
    Can you please check your .htaccess files for W3TC rules?

    Thread Starter kaat18

    (@kaat18)

    Hello,

    I opened the .htacces and this text document is starting with # BEGIN W3TC Browser Cache
    <IfModule mod_mime.c>
    I am not so experienced with this doc. Will I post the full text here?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Yes please, share the entire .htaccess

    Thread Starter kaat18

    (@kaat18)

    Hi,is this secure to share this public here? Just to be sure.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Sorry I’ve missed the part where you said that you searched the “cache” folder.
    I don’t think this has anything to do with the W3 Total Cache. There is a possibility that the issue is caused due to the version.php not having write permissions.
    You can contact your host for this or:
    Please follow these steps:

    1. Go to /wp-include/ folder and open the version.php.
    2. Find the value for $wp_db_version, and write it down.
    3. Now, open your database, check in the table called wp_options
    4. Find the db_version value:

    SELECT option_value FROM yourdatabase.wp_options WHERE option_name = ‘db_version’;

    Those two values must be the same. If they are not the same Change it in the version.php file, not the database.
    Just to be safe please contact your host for this issue.

    Thread Starter kaat18

    (@kaat18)

    Thanks Marko, I will ask the host.

Viewing 6 replies - 1 through 6 (of 6 total)
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