Support » Fixing WordPress » Database update problem

  • Resolved aabagr

    (@aabagr)


    please help me i am facing database update problem . this problem starts happening from yesterday. before that i was facing problem with elementor plugin after updating the new version of wordpress my elementor has stopped working even after deactivating the plugin and reinstalling ,it didn’t start working so i tried to re install the wordpress but when i clicked on re install word press a page is showing that update data base required when i clicked on update data base the it takes me to the next page which is showing that update complete continue, but when i clicked on continue it again redirects me to the data base update required and this happen again and again since yesterday please help my website is new which is motivationkamagic.com first time when i have update the wordpress my smush plugin stopped working and when and in next update my elementor has stopped working. i even asked my host for help but they said they are unable to help me in this matter

    The page I need help with: [log in to see the link]

Viewing 10 replies - 16 through 25 (of 25 total)
  • https://motivationkamagic.com/ is my website url and i have tried to reach the elementor team through their official website but there contact support is available only for pro users and i am not a elementor pro user

    WebsiteGuider

    (@websiteguiderteam1618)

    So you are using a free version. You can get support from here https://wordpress.org/support/plugin/elementor/.
    No issue seems on your site.
    Thanks

    ok will try to contact them through your given link but now what can i do about the plugin credential problems

    WebsiteGuider

    (@websiteguiderteam1618)

    Can’t say much about it. It seems like you are providing wrong credentials. It would be better to approach host for getting right fto details.
    Thanks

    Still my problem didn’t get solved i thought its a hosting problem my hosting provider sucks every next day i am facing some issue i want to change my hosting provider can you please guide me how to change the hosting provider please keep in mind that my site is also connected with cloudflare

    WebsiteGuider

    (@websiteguiderteam1618)

    Hi,
    I will surely help you in changing your database provider.
    You can contact me at support@websiteguider.com so if you will face any problem i will surely help.
    I have to to look at other things also like budget, type of site, etc. So onthat basis i can recommend a hosting provider.
    Thanks

    i have already selected a host provider that is hostinger free version if i will be happy with their service i will upgrade there i just only want to know about process of changing hosting provider i have connected cloudflare with my website so on the basis of that please guide me

    i am facing another issue now in my post pictures was not appearing that i have uploaded

    I have also talked with the hosting provider but they said to contact you

    aabagr

    (@aabagr)

    problem solved

Viewing 10 replies - 16 through 25 (of 25 total)
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