Support » Plugin: WooCommerce » Database Update Message in Backend does not disappear

  • Resolved Sascha

    (@kleinsascha)


    Hello,
    after succesful update of Woocommerce Database, the message appears
    “Woocommerce database updating is completed. Thank you for updating to the newest version.” with a Button “Many thanks”.

    See here: https://prnt.sc/s3f48q

    But when I click on the button, a failure message (“Action failed. Please load site new and try again”) occurs:
    See here: https://prnt.sc/s3f3p4

    How can I get rid of this “Thank-you”-Button and/or the failure message?

    Kind regards

    • This topic was modified 2 years, 3 months ago by Sascha.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello!

    Thank you for reaching out about the notice in the Dashboard that will not go away. The first thing I recommend is to conduct a thorough Conflict Test to see if there is another plugin preventing this from going away. You can learn more about how to conduct that test here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope this helps! Please let me know how this test turns out and we will go from there. Take care and stay safe!

    Thread Starter Sascha

    (@kleinsascha)

    Hello,

    thank you for answer and the link.

    I already got that hint and that link and tried it now again.
    But even if I do anything what there is described – the message/button is not able to “confirm” by click.

    Is there a possibility to delete this message by manual editing the database?

    Hello again,

    Thank you for replying and letting me know the conflict test does not solve this issue. I have done some research between our chats here and found that there is an existing bug related to this issue. You can follow along here:

    https://github.com/woocommerce/woocommerce-admin/pull/3497

    There is a workaround that can be used, here:

    https://gist.github.com/timmyc/ee0c6f4cb3ed82620efaa16386e62c6b

    I hope this helps! If you have any further questions please feel free to reply to this message and I will get back to you. Take care!

    Thread Starter Sascha

    (@kleinsascha)

    Hello Phillip,

    many thanks for this information.

    The workaround did not work – but due to your code I was lead into the right direction.

    So I changed into the mySQL database “wc_admin_notes” the status von “unactioned” to “actioned” and the message disappeared.

    See here: https://prnt.sc/sbfrmb

    Thank you very much for your support to find the rootcause!

    Kind regards
    Sascha

    Hello again @kleinsascha,

    Excellent news! I am glad to hear that even though my suggestion didn’t work you were able to find one because of it! I see you have already marked this issue as resolved, thank you for that. If you have any further problems feel free to start a new thread.

    Take care and stay safe!

    Same issue here. The workaround function here https://gist.github.com/timmyc/ee0c6f4cb3ed82620efaa16386e62c6b worked for removing the updatebase update notice. But I am still seeing the ‘Coupon management has moved!’ notice. If there a workaround for that one?

Viewing 6 replies - 1 through 6 (of 6 total)
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