Support » Installing WordPress » Database setup issue

  • Meckron


    Server configuration parameters:

    Server 2008 R2 SP1 running SQL Express R2 SP1
    SQL Server 2012 Native Client installed
    WP 3.4.2 (multisite enabled) with PHP 5.3.13 and 5.4.7
    PHP Manager for IIS 7
    WP database abstraction 1.1.4
    PHP for SQL drivers V2 and V3
    AdventureWorks demo installed for testing SQLSRV driver

    Example site for install procedures:

    Loading http://localhost/wordpress generates the usual no wp-config.php file. Enter the information to create the file and hit Submit. At this time, the WP database abstraction kicks in, prompting for the same information, adding a line to select SQL version for database.

    Upon hitting submit from this database connection screen after the request parameters have been entered, Internet Explorer works for a few moments then goes to a blank screen. So far, no errors of any sort have been generated (at least I can’t find anything stating there’s an issue).

    The only clue I’ve received so far is in running the AdventureWorks demo. AdventureWorks fails to login to its own database, stating a login failure for the user Administrator. The issue here is that in glancing at the php file, it looks as though it’s using Windows Authentication. I receive this login error regardless of the user logged into the system attempting the install.

    Any insight on this configuration to help me get WordPress installed would be appreciated.

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  • ricardusexa


    – First, try contacting the hosting provider if the database server is online / if they have any other problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, if the hosting package is set to Windows and not Linux, etc .

    – double check your wp-config.php file settings for the database name, database username and database password. This is where most errors occur.

    -Then check that you don’t need to change the database host from “localhost” to something else. You can get that info from your hosting provider.

    -Check you have actually created a database with the same database name as is in your wp-config.php file.
    -Last, but not least, if all that information is correct your database probably has a problem with it, and you may need to contact your hosting provider.



    I’m sure that everything is online as it’s my own system, it’s not hosted.

    I’m using the built-in wizards to generate the wp-config.php file, so I can’t double check the settings in it because it hasn’t been created yet. If I do create it manually, I get a 500 error.

Viewing 2 replies - 1 through 2 (of 2 total)
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