The database appears to be having some troubles updating, but I can't trace the error. First we had a glitch where the form was being submitted but it would show the user that there was an error and the form wasn't submitted. (Resulting in the person attempting and the database showing the same submission multiple times.)
Now we're having the opposite problem. The form says that it's submitted and it sends out the confirmation e-mails, but it's not recording the data into the database that you can look at from the dashboard.