Title: database not updated? Last modified: October 23, 2025 --- # database not updated? * Resolved [louisapple](https://wordpress.org/support/users/louisapple/) * (@louisapple) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/) * hi, there * i recently update the woocommerce to the lastest version , i tried two sites and they are the same, is that normal? * WooCommerce version:10.3.0 * But the database remain the old version? * WooCommerce database version:10.2.2 Viewing 9 replies - 1 through 9 (of 9 total) * [SH Sajal Chowdhury](https://wordpress.org/support/users/shsajalchowdhury/) * (@shsajalchowdhury) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18691967) * Hi [@louisapple](https://wordpress.org/support/users/louisapple/), This is normal, don’t worry!database version doesn’t always update with every WooCommerce release. Why this happens:in your current 10.3.0 version of your plugin is the code files. but database version 10.2.2 that means the last update was required databased changes. that’s why WooCommerce 10.3.0 didn’t need database structure changes that’s why Database version stay at 10.2.2 * Thread Starter [louisapple](https://wordpress.org/support/users/louisapple/) * (@louisapple) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18691972) * Thanks for the quick response:) * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692072) * Hi [@louisapple](https://wordpress.org/support/users/louisapple/), * I totally understand your concern — it can definitely feel confusing when the WooCommerce plugin updates successfully, but the database version doesn’t match right away. No worries, I’ll help clarify what’s going on here. * Also, thank you [@shsajalchowdhury](https://wordpress.org/support/users/shsajalchowdhury/) for jumping in with helpful context! Just to fine-tune that explanation a bit, while it’s true that not every plugin update includes a database schema change,** WooCommerce does typically prompt a database update** when one is required. The plugin version and database version don’t always align numerically, but if WooCommerce 10.3.0 _did_ include database changes and you haven’t yet run the update, it might still be pending. * To check this, please go to: **WooCommerce → Status → Tools** and look for the**“ Update database”** button within the tools section. If it’s available, go ahead and run it. That should bring your database version up to match what’s expected for 10.3.0. * Let us know if you see that option or if you’ve already tried it! Feel free to let us know how it goes, or if you run into any other problem. * Thread Starter [louisapple](https://wordpress.org/support/users/louisapple/) * (@louisapple) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692074) * now there is another issue, update to the latest version the payment with eway can not go though , please help * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692115) * Hi [@louisapple](https://wordpress.org/support/users/louisapple/), * I understand you’re now facing another issue after updating, and I’m here to help figure it out with you. Just to clarify — when you mentioned that “the payment with eway cannot go through,” are you referring to the **eWAY** payment gateway plugin specifically? * It would be helpful to know: - Are there any error messages shown on the checkout page or in the order notes? - Is the issue happening for all orders or only certain ones? - Have you noticed anything unusual in the WooCommerce or eWAY logs? * Once I have a bit more detail, I’ll be able to guide you better. * Thread Starter [louisapple](https://wordpress.org/support/users/louisapple/) * (@louisapple) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692168) * i have roll back to last version woocommerce now problem fixed, i also contact eway to find out what happened but i expect it would take a few days to get response. * There is no error message, after you enter card it did not go through just ask to enter card number again and again, i tested on a few sites have the same issue * Thread Starter [louisapple](https://wordpress.org/support/users/louisapple/) * (@louisapple) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692169) * it is for the offical plugin “[Eway Payments for Woo](https://wordpress.org/plugins/woocommerce-gateway-eway/)“ * [Moses M. (woo-hc)](https://wordpress.org/support/users/mosesmedh/) * (@mosesmedh) * [7 months ago](https://wordpress.org/support/topic/database-not-updated/#post-18692271) * Hi [@louisapple](https://wordpress.org/support/users/louisapple/), * Thank you for the update and clarification. For more direct assistance from the plugin developers, it’s best to create a topic here: [https://wordpress.org/support/plugin/woocommerce-gateway-eway/](https://wordpress.org/support/plugin/woocommerce-gateway-eway/) so the eWay plugin issue can be handled by the appropriate team. * Plugin Support [thelmachido a11n](https://wordpress.org/support/users/thelmachido/) * (@thelmachido) * [6 months, 3 weeks ago](https://wordpress.org/support/topic/database-not-updated/#post-18704265) * We are now closing this thread.  * If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here:  *  [https://wordpress.org/support/plugin/woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce/reviews/#new-post) * Feel free to open a new forum topic if you run into any other problem.  Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘database not updated?’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 5 participants * Last reply from: [thelmachido a11n](https://wordpress.org/support/users/thelmachido/) * Last activity: [6 months, 3 weeks ago](https://wordpress.org/support/topic/database-not-updated/#post-18704265) * Status: resolved