Database / Logging Not Working WP V

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 2 months ago

    Hey,

    Sorry to hear that! Could you please let me know what PHP version you’re currently running and if you have access to your error log?

    Kind Regards,

    Barry Kooij

    Thread Starter mel_xist2

    (@mel_xist2)

    8 years, 2 months ago

    Hello Barry

    I’ve just tested it again and the logs area is still empty.

    Unfortuanately as I logged this 2 months ago I no longer have access to the website through FTP/Hosting so I can’t check that for you.

    I can confirm that it’s on the latest version of WP, 4.2.2, and the bug still seems to be there.

    Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 2 months ago

    Hey,

    Do you happen to use the third-party ‘Email before download’ plugin? We just discovered that this plugin is breaking down the log functionality when files are downloaded via their forms.

    Kind Regards,
    Barry

    Thread Starter mel_xist2

    (@mel_xist2)

    8 years, 2 months ago

    Hi Barry

    I think we do, yes. Here’s a link to it.

    Do you know which plugin we should be using?

    Thanks
    Mel

    Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 2 months ago

    Hey Mel,

    Yes that’s the one. Please contact their developer (we didn’t create it) or consider getting one of our form locking extensions like the Gravity Forms extension (https://www.download-monitor.com/extensions/gravity-forms/) or the Ninja Forms extension (https://www.download-monitor.com/extensions/ninja-forms/).

    Good luck and thanks for using Download Monitor,

    Barry

Viewing 5 replies - 1 through 5 (of 5 total)
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