Support » Fixing WordPress » Database Issue- Please Help!!

  • Marisa Ingemi


    Hi everyone,

    I have been running my site since June with no issues. Last night suddenly my site went down. I tried to fix it through templatemonster support chat and ended up deleting my database by mistake.

    GoDaddy was kind enough to give me a backup from three days ago. I am working on updating this to sql to get my files back.

    However, I do not seem to be able to get this database to connect. I updatd wp.config.php file with a new password but when I update that to sql it will not work.

    I am NOT a techie or expert in stuff so stuff in simple terms will help.

    Thank you!!

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  • PSD Bum


    Is Godaddy your current host? Ask them through support. That’s why they get paid.

    It would be hard to tell you how to fix it without access.

    Marisa Ingemi


    When I tried to upload my wp-config.php file it said this-

    There seems to be an error in your SQL query. The MySQL server error output below, if there is any, may also help you in diagnosing the problem

    ERROR: Unknown Punctuation String @ 1

    What does this mean?

Viewing 2 replies - 1 through 2 (of 2 total)
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