Support » Installing WordPress » Database info…

  • When I tried installing it, it said that the username/pass were incorrect. I input nothing, because I knew that a username/pass wasn’t required. What should I do?

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  • Well, for starters, how about a LOT more information? Like which wp version you’re installing, what host you’re using, is it linux or windows server, are you trying to login to the server cPanel/phpmyadmin/wp, what?

    All of which btw DO require username and password…. at least on all the server setups of which I’m aware/have used in the past decade.


    Windows server, version 2.0.5, and..

    I’m trying to run the install file…

    This message popped up..

    “This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    * Are you sure you have the correct username and password?
    * Are you sure that you have typed the correct hostname?
    * Are you sure that the database server is running?

    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.”

    Okay. I know NOTHING about winservers, but I DO know that you will have to give the correct database name, hostname, database username and database password in the wp-config.php file in order to get this to work.

    IF you’re installing this on your local machine, then some of that info won’t maybe be necessary (for instance, if you’re using XAMPP, the database name will be whatever you gave it when you set it up, root will probably be the database username, and password will be empty – ”), but if you’re setting this up on a host online, you have to have the exact info input into wp-config.php before you can go any farther.

    Who’s your host?

    My host is a friend that lives in the same city. So, it’s similar to being local. and when I look at the phpMyAdmin info, the password says yes, but I don’t know how to get it.

    Well, you’re going to have to get some more specific information from your friend. It’s NOT local, he’s apparently hosting you online somehow. So he’s going to need to give you the appropriate login info.


    Good luck with it. If he’s not done anything with wp himself, he may need to read up on things.

Viewing 7 replies - 1 through 7 (of 7 total)
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