Title: Database & Files Option
Last modified: August 24, 2016

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# Database & Files Option

 *  Resolved [mx_wp](https://wordpress.org/support/users/mx_wp/)
 * (@mx_wp)
 * [11 years ago](https://wordpress.org/support/topic/database-files-option/)
 * Hi,
 * We had a problem with our website today where we thought we might have to reinstall
   some files. We backup to S3 so I went there and downloaded the latest backup 
   file (we keep 5 there). When I went to unzip it (it has the word complete in 
   the named zip file), it only shows the SQL db file, no other files. Shouldn’t
   both db & WP files be part of that? Is there some sort of size limit that would
   prevent it?
 * Thanks,
    Bob
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [11 years ago](https://wordpress.org/support/topic/database-files-option/#post-6108521)
 * Hey Bob,
 * If you have a premium extension can you contact us through our support channels?
 * See here: [https://bwp.hmn.md/support-center/enable-support](https://bwp.hmn.md/support-center/enable-support)
 * Cheers!
    Owain

Viewing 1 replies (of 1 total)

The topic ‘Database & Files Option’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/database-files-option/#post-6108521)
 * Status: resolved