Title: Database error when subscribe
Last modified: August 30, 2016

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# Database error when subscribe

 *  [blogsrelease](https://wordpress.org/support/users/blogsrelease/)
 * (@blogsrelease)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/)
 * Hi,
 * I’m having an issue when trying to subscribe. I’m testing out the widget but 
   when I put in an email it redirects to a page that says ‘Database Error’. I tried
   with a few different emails. What could be the problem? Thank you.
 * [https://wordpress.org/plugins/newsletter/](https://wordpress.org/plugins/newsletter/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6325706)
 * Try to force an upgrade on diagnostic panel. Let me know.
 *  Thread Starter [blogsrelease](https://wordpress.org/support/users/blogsrelease/)
 * (@blogsrelease)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6325840)
 * Hi, I just tried it but it didn’t change anything. The thing is it seems to log
   the emails but still shows the Database Error page. Another issue is I subscribed
   with one email and starting getting emails from Ready Graph, which we never signed
   up for. Do you know how we can disable that? Thanks.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6325889)
 * I don’t know what ready graph is, surely is not connected with my plugin. Check
   for error the wp-content/logs/newsletter/store-*.log, probably something is logged.
 * Let me know.
 * Stefano.
 *  [albrix](https://wordpress.org/support/users/albrix/)
 * (@albrix)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326002)
 * I am also getting a database error.
 * Here is the log:
    01-09-2015 19:28:12 – FATAL – 44,3 MB – Incorrect key file 
   for table ‘/tmp/#sql_6bc0_0.MYI’; try to repair it 01-09-2015 19:45:54 – FATAL–
   44,4 MB – Got error 28 from storage engine 01-09-2015 19:57:44 – FATAL – 45,4
   MB – Got error 28 from storage engine 01-09-2015 20:01:12 – FATAL – 44,4 MB –
   Incorrect key file for table ‘/tmp/#sql_6bc0_0.MYI’; try to repair it 01-09-2015
   20:03:17 – FATAL – 44,4 MB – Incorrect key file for table ‘/tmp/#sql_6bc0_0.MYI’;
   try to repair it
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326003)
 * You should run a analyze and repair in your database, there are problem in the
   database index file. install wp delete revisions which should have even the commands
   to run a repair (or ask the provider).
 * BUT before to proceed note that the error 28 from the database means the disk
   is full!!! (which is terrible for the database machine!)
 *  [albrix](https://wordpress.org/support/users/albrix/)
 * (@albrix)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326004)
 * Ok i think I got it:
    increased memory and added this to config.php
 * /** Memory Limit */
    define(‘WP_MEMORY_LIMIT’, ’96M’);
 * seems there was not enough memory left… how can this happen??
 *  [albrix](https://wordpress.org/support/users/albrix/)
 * (@albrix)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326005)
 * Ok thx, will do a memory check
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326006)
 * The memory required by WordPress depends on WordPress version and the plugins
   you are using. Newsletter is an important plugin with many features, it requires
   its own slice of memory. If PHP in your server is configured with a default low
   memory limit, it may happens with Newsletter as well as with any other plugin.
 * Stefano.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Database error when subscribe’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 8 replies
 * 3 participants
 * Last reply from: [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/database-error-when-subscribe/#post-6326006)
 * Status: not resolved