Title: Database Error
Last modified: October 1, 2021

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# Database Error

 *  Resolved [middlex123](https://wordpress.org/support/users/middlex123/)
 * (@middlex123)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/)
 * Hi, I have been using this plugin successfully for months now, but this error
   came today
    Database error. If you were saving a newsletter try a table upgrade
   from the status panel.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [middlex123](https://wordpress.org/support/users/middlex123/)
 * (@middlex123)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14941298)
 * Database error. If you were saving a newsletter try a table upgrade from the 
   status panel.
    I keep getting this error. How do I fix it?
 * thanks!
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14941846)
 * Hi, do you can save a single newsletter with no content (or just an image)? Can
   you look at the System/Logs panel to see if thre store-xxx.txt log is present?
 *  Thread Starter [middlex123](https://wordpress.org/support/users/middlex123/)
 * (@middlex123)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14945457)
 * Hi, I cannot save or duplicate any newsletter. Even when I make one from scratch,
   it just deletes automatically.
 * main-2020-10-3d4ca9af.txt (132 KB)
    statistics-2021-09-888f334b.txt (2 KB) store-
   2021-10-888f334b.txt (331 KB)
 * These are present
 *  Thread Starter [middlex123](https://wordpress.org/support/users/middlex123/)
 * (@middlex123)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14945514)
 * It says this under the system status
 * ” ?Database table creation KO Check the privileges of the user you use to connect
   to the database, it seems it cannot create tables.
    (CREATE command denied to
   user ‘3605485_wpressbdaab0ab’@’10.136.96.194’ for table ‘wp_newsletter_test’)
   Database table change KO Check the privileges of the user you use to connect 
   to the database, it seems it cannot change the tables. It’s require to update
   the plugin. (Table ‘3605485_wpressbdaab0ab.wp_newsletter_test’ doesn’t exist)”
 * Do I need to contact my host? or is this a plugin problem?
 * Thanks
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14946093)
 * Yes, contact your hosting provider, it means the database user configured cannot
   create tables, hence the plugin cannot create its own table where to store subscribers,
   newsletters, and so on.
 *  Thread Starter [middlex123](https://wordpress.org/support/users/middlex123/)
 * (@middlex123)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14949323)
 * Ok thanks !

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Database Error’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [middlex123](https://wordpress.org/support/users/middlex123/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/database-error-352/#post-14949323)
 * Status: resolved