Support » Plugin: The GDPR Framework By Data443 » Database error

  • Resolved dfuzion

    (@dfuzion)


    Hi,

    First of all thanks for this plugin!
    I get an error on privacy tools page when in debug mode:
    WordPress database error : [Table ‘dbxxx.wp_gdpr_consent’ doesn’t exist]
    Any idea ?

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author indrek_k

    (@indrek_k)

    Hi there!

    It looks like the table for tracking consent was not created during plugin activation. Can you try de-activating and re-activating the plugin and let me know if that helps?

    I have the same problem, and deactivating and reactivating the plugin does not solve the problem… Any other suggestions? πŸ™‚

    Does this installation/setup automatically populate the (missing) table with current users/members details, does it provide an option for giving consent either by tick box on the profile page, or by sending an email to users/members requesting consent?

    Great plugin btw!

    Plugin Author indrek_k

    (@indrek_k)

    Hm, strange. Just tested on a fresh install and it works properly for me. I’d like to do some hands-on debugging if possible. Does either one of you guys run the plugin in a dev/staging environment? If yes, then it would be super helpful if you could give me ftp access temporarily. (Hope this doesn’t violate the forum guidelines or anything)

    > Does this installation/setup automatically populate the (missing) table with current users/members details
    No, that would be kind-of not legal πŸ™‚ currently only those consents which are explicitly given are stored there.

    > does it provide an option for giving consent either by tick box on the profile page
    It adds a checkbox to registration and comment forms and stores those consents.

    > or by sending an email to users/members requesting consent?
    Not yet, but seriously considering adding this. Also considering adding retroactively requiring consent from already registered users.

    We’re only “considering” this because the WP compliance team is also considering adding support for tracking consents into Core. So it makes sense to wait a bit and see what happens exactly.

    I can do that, how do I send you the details required confidentially? Shall I use your “Contact” email on your website?

    Thanks

    Plugin Author indrek_k

    (@indrek_k)

    Yes please, that would be perfect!

    Details emailed πŸ˜‰

    Plugin Author indrek_k

    (@indrek_k)

    For some reason, the contact form didn’t give me your email address so I have to reply here. Can you also please create a temp admin account in WP?

    I sent to hello@…

    Now, resent to your indrek@…

    I didn’t use a form. Also, created temp admin, all details in the new email sent.

    Plugin Author indrek_k

    (@indrek_k)

    Hi there!

    Please try updating the plugin. If this doesn’t fix the problem, let me know!

    Many thanks! Excellent job, that seems to have fixed it. πŸ™‚

    Do you still require WP and FTP access or can they be removed now?

    Looking forward to further features on your excellent plugin!

    Cheers…

    Plugin Author indrek_k

    (@indrek_k)

    You can remove all access. Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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