Title: Database backup problems
Last modified: August 22, 2016

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# Database backup problems

 *  [mobilemindtech](https://wordpress.org/support/users/mobilemindtech/)
 * (@mobilemindtech)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/)
 * I can no longer create a one-click database backup for our website. Regardless
   of what path I enter in the Backup Location field the plugin tries to use the
   default location and now generates this error:
 * “Something went wrong with your backup. It looks like another process might already
   be trying to backup your database. Please try again in a few minutes. If the 
   problem persists please contact support.”
 * Plugin version 4.4.23
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Cookehouse](https://wordpress.org/support/users/cookie1974/)
 * (@cookie1974)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/#post-5494792)
 * I have the same issue with the same version. Both one-click backup and scheduled
   backups don’t work and give that error.
 * I have tried some solutions that are floating around the net, such as trying 
   the manually create the ‘ithemes-security’ and ‘backups’ folders on the FTP and
   setting their privileges to ‘750’ but that failed to work for me (although other
   report this as being successful).
 * Any fixes from the gurus out there?
 *  [iThemes Support](https://wordpress.org/support/users/ithemes-support/)
 * (@ithemes-support)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/#post-5494804)
 * Hey All,
 * Could you try checking for a plugin conflict? Deactivate all other plugins and
   see if that helps. If it does, then reactivate the plugins one at a time to find
   the culprit(s), if any.
 * Thanks,
 * Gerroald
 *  Thread Starter [mobilemindtech](https://wordpress.org/support/users/mobilemindtech/)
 * (@mobilemindtech)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/#post-5494841)
 * We deactivated all plugins and the backup feature still no longer works on our
   site. A backup.lock folder is created but no backups.
 *  [vladax](https://wordpress.org/support/users/vladax/)
 * (@vladax)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/#post-5494847)
 * I have posted a solution to this problem here:
    [https://wordpress.org/support/topic/database-backup-error-cause-and-solution?replies=3](https://wordpress.org/support/topic/database-backup-error-cause-and-solution?replies=3)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Database backup problems’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272)
 * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [vladax](https://wordpress.org/support/users/vladax/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/database-backup-problems/#post-5494847)
 * Status: not resolved