Title: Database backup not sending
Last modified: March 16, 2018

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# Database backup not sending

 *  [Macca Sherifi](https://wordpress.org/support/users/slumchums/)
 * (@slumchums)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/database-backup-not-sending/)
 * Hi there,
 * At the moment iThemes Security won’t send database backups of my site. Every 
   time I manually do this, it says:
 * “Error while sending Database Backup notification at March 16, 2018 10:41: Could
   not instantiate mail function.”
 * Any ideas on how to fix this?
 * Cheers,
 * Macca

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [sir2018](https://wordpress.org/support/users/sir2018/)
 * (@sir2018)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/database-backup-not-sending/#post-10111601)
 * I am having the same issue. I installed ithemes security today and all is well
   except for the Database-backup. I am getting the following error messages:
 * > Database Backup notification at March 24, 2018 1:50 am: Could not instantiate
   > mail function.
 * i installed a Check Mail plugin and it shows that WordPress is sending emails
   fine.
 * Can anyone suggest how i can rectify this problem?
 * Thanks,
    Don
 *  [gazza73](https://wordpress.org/support/users/gazza73/)
 * (@gazza73)
 * [8 years ago](https://wordpress.org/support/topic/database-backup-not-sending/#post-10211538)
 * I’m finding that I can run a one-off manual Database backup, and that reaches
   email just fine. But yes, like the two above posts, I’m seeing that my 3-day 
   regular email backup stopped around about 11th April, after being in use quite
   successfully for previous 6 months (every 3 days, as scheduled). Tried disable/
   enable, and tried to change settings to say every 2 days (anything just to rattle
   the saved settings)…. No joy yet.
 * running Version 6.9.2 of iThemes Security Plug-in.
 * Gary
 *  [nlpro](https://wordpress.org/support/users/nlpro/)
 * (@nlpro)
 * [8 years ago](https://wordpress.org/support/topic/database-backup-not-sending/#post-10217247)
 * Gary,
 * Try and add the following line to the wp-config.php file (if it does not already
   exist):
 * `define('ITSEC_USE_CRON', true);`
 * It may take some days before seeing any results. So be patient 😉
    -  This reply was modified 8 years ago by [nlpro](https://wordpress.org/support/users/nlpro/).

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [Database backup](https://wordpress.org/support/topic-tag/database-backup/)

 * 3 replies
 * 4 participants
 * Last reply from: [nlpro](https://wordpress.org/support/users/nlpro/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/database-backup-not-sending/#post-10217247)
 * Status: not resolved