can you do something about it?
Hi @jakubchiannaway,
This kind of errors is usually generated by a conflict with your theme or with another plugin. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
If the above steps don’t help please reach out with the following for further investigation:
- System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
- Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Thanks.
Hi, I haven’t heard from you in a while. Can you answer my problem? I sent you what you wanted.
Hi @jakubchiannaway
Have you tried switching your theme to Storefront and deactivating all plugins except for WooCommerce to check if the issue still persists.
As @rainfallnixfig mentioned, this looks like a conflict issue to me too. So please first run a conflict test and let us know how it goes: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Hi @jakubchiannaway
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
