Title: Data Requests
Last modified: May 16, 2018

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# Data Requests

 *  Resolved [carloswatersports](https://wordpress.org/support/users/carloswatersports/)
 * (@carloswatersports)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-requests/)
 * Hi,
 * Made this page with the shortcode supplied [wpgdprc_access_request_form]
    Mail
   sends OK, but when I receive the automated email saying:
 * You have requested to access your data on Carlos Water Sports Benidorm.
 * Please visit this page to view the data linked to the email address _[ Redacted,
   support is not offered via email, Skype, instant messenger, etc. ]_
 * This page is available for 24 hours and can only be reached from the same IP 
   address you requested from.
    If your link is invalid please fill in a new request:
   Request Your Personal Data.
 * There is NO information available and all I get is a ‘broken’ version of the 
   website, with this text:
 * ERROR: What are you trying to do?………
 * Help required on this topic please – As I am accessing it from the same PC and
   IP address?
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdata-requests%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Donny Oexman](https://wordpress.org/support/users/donnyoexman/)
 * (@donnyoexman)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-requests/#post-10286653)
 * You need to access it from the same browser (as you need the same session), otherwise
   it won’t work due to security issues.
 *  [prosaic](https://wordpress.org/support/users/prosaic/)
 * (@prosaic)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-requests/#post-10288052)
 * I am getting the same issue and I am using the same pc, the same browser in the
   same session – it works fine on one website on one server but not on another 
   site on a different server

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Data Requests’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [prosaic](https://wordpress.org/support/users/prosaic/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/data-requests/#post-10288052)
 * Status: resolved