Support » Plugin: Easy Sign Up » Data page still not found

  • Resolved georgelward

    (@georgelward)



    Dear friends
    I did all you suggested here:
    “Please read and follow the following guidelines before opening a new topic”
    but still no page of signups.
    Please help,
    Thanks,
    George

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Greenweb

    (@greenweb)

    No need to open a new topic, just reply to this one.

    I assume you’ve done the following?

    # Updated WordPress and the Easy Sign Up plugin
    # Looked around the forums for a similar topic as your problem may already be solved
    # Disabled all your other plugins – to check if there is a clash somewhere
    # Switched to the default WordPress theme

    And still no luck.
    I don’t know what could be the cause since I don’t have any other info to go on.
    Do you have the Easy Sign Up Data Extra plugin?
    If *not* then your data should be at http(s)://your_WP_website_url/wp-admin/admin.php?page=esu_view_simple_data_page

    If you do have it installed and activated then the data should be at
    http(s)://your_WP_website_url/wp-admin/admin.php?page=esu_view_data_page

    If you have the correct web address and you are still running into the 404 issue, are you able to see the Easy Sign Up Options page?
    @ http(s)://your_WP_website_url/wp-admin/admin.php?page=esu_options_pg

    Please check other links in your admin dashboard for the same 404 error? Especially links to admin pages that include a “?” and an “=” in the web address (URL).

    If you are still having an issue with only this plugin and no others and would like further assistance please reach out to me via email as I’ll need access to the server and the WordPress admin area to troubleshoot this for you.

    Thanks – to get in touch go to my WordPress profile and follow the link to my website.

    Plugin Author Greenweb

    (@greenweb)

    Quick follow up – I work with @georgelward to get a current version of Easy data installed and working

Viewing 2 replies - 1 through 2 (of 2 total)
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