Data not sending to Mailchimp

  • Resolved glenwheelerltd

    (@onesixtwo)


    8 years, 5 months ago

    Hey Renzo,

    First of all thanks for such a great plugin, it’s been working great until just yesterday. We have had this plugin setup with our contact form 7 now for some time. We are on the latest version of your plugin and are running the latest version of WordPress so we’re wondering whats going on.

    We are aware of the updates to the API of Mailchimp so suspected it could be this, we checked your log and can see the plugin has been updated just yesterday.

    So, we have not touched the forms or any Mailchimp settings. We have correct API keys and list ID set and all tags match up correctly. When we submit a form we get a response from our mailing system to say it has been submitted but the data is not sending to Mailchimp. We no longer receive the optin email which in turn does not allow the signup into mailchimp’s list.

    Inside of the plugin we set an exclamation mark on the Mailchimp Tab, is this normal? I’ve not noticed this before? It your screenshots it does not appear…see screenshot at the below URL

    https://glenwheeler.co.uk/misc-files/Mailchimp-Exclamation.jpg

    Do you have any ideas at all or wonder what this could be?

    Thanks,
    Glen

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter glenwheelerltd

    (@onesixtwo)

    8 years, 5 months ago

    Does anyone have any ideas what the exclamation mark might mean? Ive checked everything on this and still nothing? Do you guys get Exclamation marks on your tabs?

    Plugin Author Renzo

    (@rnzo)

    8 years, 5 months ago

    There are links on the admin settings to get help from the developer website.

    Thread Starter glenwheelerltd

    (@onesixtwo)

    8 years, 5 months ago

    Hey Renzo, you’re the developer though right?

    ahamaton

    (@ahamaton)

    8 years, 5 months ago

    I’m having the same problem and you dont seem to have tried to help glenwheelerltd. Really dissapointing having read such good things. I don’t have a lot of time so if I cant figure this out soon I am going to have to delete the plugin and find another solution.

    Thread Starter glenwheelerltd

    (@onesixtwo)

    8 years, 5 months ago

    Hi @ahamaton,

    Renzo did help me away from this board via the support area. Drop him a message there as he has suggested and he will be happy to help I am sure.

    Thanks,
    Glen

    ahamaton

    (@ahamaton)

    8 years, 5 months ago

    Thanks for the message. Where is the support area ? do you mean set up a new ticket ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Data not sending to Mailchimp’ is closed to new replies.