Title: Data lost when disabling and enabling plugin
Last modified: September 1, 2016

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# Data lost when disabling and enabling plugin

 *  Resolved [molliem](https://wordpress.org/support/users/molliem/)
 * (@molliem)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/data-lost-when-disabling-and-enabling-plugin/)
 * My host asked me to disable all my plugins for troubleshooting purposes, but 
   when I enabled it again – I lost all my campaign data. Is it retrievable?
 * [https://wordpress.org/plugins/charitable/](https://wordpress.org/plugins/charitable/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Eric Daams](https://wordpress.org/support/users/ericdaams/)
 * (@ericdaams)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/data-lost-when-disabling-and-enabling-plugin/#post-7533844)
 * Did you have Charitable set up to delete data on deactivation? This is set under
   Charitable > Settings > Advanced. By default, we keep that setting off, which
   means that you can safely deactivate/activate Charitable without losing any data.
 * If you have lost all your campaign and donations data, then I’m afraid it sounds
   like you might have had that option enabled.
 * Did you make any database backup before deactivating Charitable? Or does your
   web host have an automatic backup system?
 * Cheers,
    Eric
 *  Thread Starter [molliem](https://wordpress.org/support/users/molliem/)
 * (@molliem)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/data-lost-when-disabling-and-enabling-plugin/#post-7533925)
 * Hi Eric, yes, after a moment of sheer panic, I went to my host and we restored
   a back-up. Whew! No worries – it’s all back to normal – nothing was lost. Thanks
   for your awesomely super-fast response!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Data lost when disabling and enabling plugin’ is closed to new replies.

 * ![](https://ps.w.org/charitable/assets/icon-128x128.jpg?rev=1225178)
 * [Charitable - Donation Plugin for WordPress - Fundraising with Recurring Donations & More](https://wordpress.org/plugins/charitable/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/charitable/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/charitable/)
 * [Active Topics](https://wordpress.org/support/plugin/charitable/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/charitable/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/charitable/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [molliem](https://wordpress.org/support/users/molliem/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/data-lost-when-disabling-and-enabling-plugin/#post-7533925)
 * Status: resolved