Title: Data lost after update
Last modified: July 21, 2020

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# Data lost after update

 *  [Guru Med](https://wordpress.org/support/users/gurumed/)
 * (@gurumed)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/)
 * I come back in the support section concerning my data loss problem following 
   the software (and pricing) update. (gurumed.org)
 * I understand that you have done a lot of development and that it has a cost, 
   but you should have informed your users.
 * Unfortunately, I don’t have version 2.0.5 anymore (I had it on a save 6 days 
   ago, but it took you so long to answer), but i have SQL tables from 2.0.5.
 *  I’m waiting for you to inform me about the procedure to follow and your commercial
   proposal, knowing that I already paid for the old version and that update problem
   is making me lose money since then…
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdata-lost-after-update-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [dandelion89](https://wordpress.org/support/users/dandelion89/)
 * (@dandelion89)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/#post-13244641)
 * Hi [@gurumed](https://wordpress.org/support/users/gurumed/) ! have you found 
   any solution to recover your data? I have the same problem 🙁
 *  Plugin Contributor [silvanie](https://wordpress.org/support/users/astriedsilvanie/)
 * (@astriedsilvanie)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/#post-13248385)
 * Yes, just revert back to 2.x.x version. Data is still on your wp_posts and wp_postmeta
   tables
 *  [dandelion89](https://wordpress.org/support/users/dandelion89/)
 * (@dandelion89)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/#post-13251564)
 * Thank you for your reply [@astriedsilvanie](https://wordpress.org/support/users/astriedsilvanie/)
   
   Will this be fixed in new versions of the plugin or will I have to use version
   2.x .x forever? Сan I just install version 2.x.x over the current one and all
   my data will be restored automatically? Or do I need to uninstall the plugin 
   and install 2.x.x from scratch? And where can I find the 2.x.x version to download?
    -  This reply was modified 5 years, 10 months ago by [dandelion89](https://wordpress.org/support/users/dandelion89/).
 *  [ourethiopianhome](https://wordpress.org/support/users/ourethiopianhome/)
 * (@ourethiopianhome)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/#post-13347350)
 * Same problem here…
 * The rollback option isn’t working for me. It says that total donations got rid
   of their previous versions? Is this true? Have been traveling and just noticed
   that all of our fundraising has been down. Ridiculous!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Data lost after update’ is closed to new replies.

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 * 4 replies
 * 4 participants
 * Last reply from: [ourethiopianhome](https://wordpress.org/support/users/ourethiopianhome/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/data-lost-after-update-2/#post-13347350)
 * Status: not resolved