Support » Plugin: Zendesk Chat » Data leaked?

  • Phil

    (@philclothier)


    The Zendesk Chat system itself works quite well, from what little chance we had to use it. However, a few months ago we received chat/messages from someone else’s Zendesk account, which is hugely concering. I contacted support but haven’t heard anything back in weeks. Very worrying!

    If you communicate any kind of private/sensitive data I’d highly recommend avoiding Zendesk Chat, possibly even Zendesk itself too since they are closely linked.

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