• Resolved kburman

    (@kburman)


    20% of our orders are phone/manual orders for elderly or not-so-tech-savy customers.
    We have created user account for each of these manual-order customers.
    When we receive a new phone order, we login into our woocommerce portal using thier login accounts and place the order.
    But, theres a very annoying issue we are facing.
    After we place order on checkout page, we log out and login again for next manual customer login. In this case, when we reach the checkout page, it preloads account (email, name, phone) and shipping/biling address of the previous login/customer.
    We have to delete the info from checkout page and manually type the current users address, email, etc.
    Pls help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @kburman

    Thank you for getting in touch with us!

    Actually, this is expected behavior. The reason behind this is that the CartFlows stores the current user’s address data in the local storage of the current user only. But as you are placing an order for multiple users via the same machine and the browser, it is displaying the older data.

    To disable this, here is the article which will help you to disable this feature.

    I hope this helps you.

    Feel free to get in touch in case you need any help or assistance.

    Thread Starter kburman

    (@kburman)

    Thanks a ton!! It worked

    Thread Starter kburman

    (@kburman)

    Closing the ticket

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.