Title: Data Explorer Manage link Last modified: December 26, 2019 --- # Data Explorer Manage link * Resolved [comiskeyjg](https://wordpress.org/support/users/comiskeyjg/) * (@comiskeyjg) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/) * When I click the “Manage” link in the Data Explorer, I get the message “Loading…”, which lasts forever. I can not get to the manage function to do a csv export, which is my primary goal. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdata-explorer-manage-link%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12270704) * Hi comiskeyjg, * Which browser are you using? And which version of the plugin? Can you update to version 2.7.3? * Best regards, Peter * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12289352) * Hi comiskeyjg, * Are you still having this problem? * Best regards, Peter * Thread Starter [comiskeyjg](https://wordpress.org/support/users/comiskeyjg/) * (@comiskeyjg) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12290600) * Yes. * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12291711) * Hi comiskeyjg, * Can you sent me your system information? This is how: – Navigate to WP Data Access menu – Click on tab “System Info” – Click on button “Cop to clipboard”– Past the information in a reply * Best regards, Peter * Thread Starter [comiskeyjg](https://wordpress.org/support/users/comiskeyjg/) * (@comiskeyjg) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12292982) * Operating System Type=Linux Release=2.6.32-696.23.1.el6.x86_64 Version=#1 SMP Tue Mar 13 22:44:18 UTC 2018 Machine Type=x86_64 Host Name=obpsjc1-01.nexcess. net Database Management System Version=10.1.41-MariaDB Pivileges=Alter, Alter routine, Create, Create routine, Create temporary tables, Create view, Create user, Delete, Drop, Event, Execute, File, Grant option, Index, Insert, Lock tables, Process, Proxy, References, Reload, Replication client, Replication slave, Select, Show databases, Show view, Shutdown, Super, Trigger, Create tablespace, Update, Usage Grants=GRANT USAGE ON *.* TO ‘sccdpor1_wp’@’%’ IDENTIFIED BY PASSWORD ‘*****’ GRANT ALL PRIVILEGES ON `sccdpor1\_wp`.* TO ‘sccdpor1_wp’@’%’ SQL Mode=NO_ENGINE_SUBSTITUTION Web Server Software=Apache PHP Version=7.1.33 Protocol=HTTP/1.1 Name=sccdp.org Address=192.240.189.52 Root DIR=/home/sccdpor1/sccdp.org/html Temp DIR=/tmp HTTP Upload=Enabled Max Upload File Size=768M Post Max Size=768M Max Execution Time =600 Max Input Time=-1 Memory Limit=1024M Output Buffering=4096 WordPress Version =5.3.2 Home DIR=/chroot/home/sccdpor1/sccdp.org/html/   >   711 Uploads DIR=/ chroot/home/sccdpor1/sccdp.org/html/wp-content/uploads   >   715 Home URL=https:// sccdp.org Site URL=https://sccdp.org Upload URL=https://sccdp.org/wp-content/ uploads Use MySQLi=true Database Host=127.0.0.1 Database Name=sccdpor1_wp Database User=sccdpor1_wp Database Character Set=utf8 Database Collate= WP Debugging Mode =false WP Data Access Version=2.7.3 Repository=+wp_wpda_menus (InnoDB | latin1_swedish_ci) +wp_wpda_table_design (InnoDB | latin1_swedish_ci) +wp_wpda_logging (InnoDB | latin1_swedish_ci) +wp_wpda_project (InnoDB | latin1_swedish_ci) +wp_wpda_project_page( InnoDB | latin1_swedish_ci) +wp_wpda_project_table (InnoDB | latin1_swedish_ci) +wp_wpda_media (InnoDB | latin1_swedish_ci) +wp_wpda_publisher (InnoDB | latin1_swedish_ci) +wp_wpda_table_settings (InnoDB | latin1_swedish_ci) Browser Agent=Mozilla/5.0( Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/ 12.1.2 Safari/605.1.15 Webkit=true Version=605.1.15 Safari=true * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12296791) * Hi comiskeyjg, * Thank you for your system info! * MariaDB substites uppercase characters with lowercase while the WP installation stores the uppercase characters in the wp-config.php. This leads to a mismatch between the WP database name as defined in wp-config.php and the real database name in MariaDB. For example: sccdpor1_WP in wp-config.php sccdpor1_wp in MariaDB * Can you check the value of DB_NAME in wp-config.php? * Best regards, Peter * Thread Starter [comiskeyjg](https://wordpress.org/support/users/comiskeyjg/) * (@comiskeyjg) * [6 years, 4 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12298686) * define( ‘DB_NAME’, ‘sccdpor1_wp’ ); * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 3 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12384357) * Hi comiskeyjg, * Sorry for my late response. I’ve been really busy the last few weeks. * Is this subject still on the table? * Best regards, Peter * Thread Starter [comiskeyjg](https://wordpress.org/support/users/comiskeyjg/) * (@comiskeyjg) * [6 years, 3 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12386866) * Yes, this is still an issue. * Plugin Author [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * (@peterschulznl) * [6 years, 3 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12388187) * Hi comiskeyjg, * From your system info I read you are using Safari on OSX. Have you tried to use another browser like Chrome of Firefox? Just to make sure it is not a browser related issue… * Best regards, Peter Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Data Explorer Manage link’ is closed to new replies. * ![](https://ps.w.org/wp-data-access/assets/icon-256x256.png?rev=3299063) * [WP Data Access – App Builder for Tables, Forms, Charts, Maps & Dashboards](https://wordpress.org/plugins/wp-data-access/) * [Support Threads](https://wordpress.org/support/plugin/wp-data-access/) * [Active Topics](https://wordpress.org/support/plugin/wp-data-access/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-data-access/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-data-access/reviews/) ## Tags * [csv](https://wordpress.org/support/topic-tag/csv/) * [export](https://wordpress.org/support/topic-tag/export/) * 10 replies * 2 participants * Last reply from: [Passionate Programmer Peter](https://wordpress.org/support/users/peterschulznl/) * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/data-explorer-manage-link/#post-12388187) * Status: resolved