• Resolved dario

    (@dariomarco)


    Hello, suddenly on my site dashboard a red window pops up with the words “Data error in search console, site not found”. What can I do to fix it? Thanks, regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @dariomarco. The “site not found” error you’re facing typically indicates that when trying to communicate to set up the plugin once more, it’s no longer recognizing your credentials, instead it’s using credentials from a possible previous setup. If this occurred suddenly for you without making any changes, I’d be happy to look into this further. In order to do so and to ensure you can use Site Kit as expected, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Do you recall having changed your wp-admin path, your site URL or your WordPress files directory since initially setting up Site Kit? If so let me know what changes you may have made.
    3. Do you see this error only within the Search Console related areas of the Site Kit dashboard, or across the dashboard in full?

    Let me know if you have any questions with the above. Thank you!

    Thread Starter dario

    (@dariomarco)

    Hi, thanks for your help, I sent what was requested through the link you sent me.
    I did not change the wp-admin path, I see the error in the entire dashboard related to the g site kit.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @dariomarco. Given this error occurs across the dashboard, and I didn’t notice anything unusual from the information shared, please go ahead and perform a plugin reset (Tools > Available Tools > Reset Site Kit). After doing so, please attempt Site Kit set up once more and let me know how that goes.

    Should the same or any different issue arise, do let me know. Note that by resetting, you will need to connect all previously connected services once more.

    Thread Starter dario

    (@dariomarco)

    Thanks, now works fine! Thank you so much!

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @dariomarco, appreciate the update. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

Viewing 5 replies - 1 through 5 (of 5 total)

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