• Resolved Zaralene

    (@zaralene)


    Hi there, for months now I get this message: User does not have sufficient permissions for this profile.
    Which is weird because in my settings it seems all fine and says analytics is connected. How can I resolve this?

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out, hopefully we can assist. This error message can occur in cases whereby another user setup the Analytics module within Site Kit, connecting the site to an Analytics property which your Google account may not have access to. This can also occur in situations whereby the Google account you used to setup Analytics within Site Kit had it’s access revoked from the connected Analytics property.

    If you can request access to the existing connected Analytics property the notice should no longer appear. If you can share the following we can assist you with this further:

    1. Your Site Health information. You can share privately using this form.
    2. Can you share whether another WordPress administrator setup the plugin initially, or whether it was setup from another Google account?

    Let me know if you have any questions on the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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