Data disappeared

  • Resolved tlbot

    (@tlbot)


    2 years, 6 months ago

    I am working on a website using the Connections plugin. I clicked “Add Entry” to add another entry to my existing database (about 30 entries), but suddenly the entire database seems to have disappeared. My IT person confirmed that the backend database still contains the apparently missing entries, but they are not showing either on the live website nor within the Connections plugin. I am running the latest version as of today.

    I want to restore it to its previous state, but don’t have a database backup. How shall I proceed?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    2 years, 6 months ago

    Please navigate to the Connections Manage admin page.

    At the top, you will find three dropdowns.

    Please set each to the “all” option and click the filter button. Did that help?

    If not, please type 1 in the page input and press the enter key. Did that help?

    Thread Starter tlbot

    (@tlbot)

    2 years, 6 months ago

    Steven,

    Neither of the tasks helped. The following is displayed at the top.

    All (0) | Approved (0) | Moderate (0)

    Any further suggestions? thanks

    Plugin Author Steven

    (@shazahm1hotmailcom)

    2 years, 6 months ago

    Is the site a multisite install?

    Thread Starter tlbot

    (@tlbot)

    2 years, 6 months ago

    The site is not a multisite install.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    2 years, 6 months ago

    Please contact me using the contact link at the very bottom of the following page

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Data disappeared’ is closed to new replies.