Data Deletion

  • Resolved amitgrover79

    (@amitgrover79)


    5 years, 1 month ago

    Hi, I was using Custom Tab for my website. My site started throwing Fatal error so to fix that Go Daddy deleted the Custom Tab Plug In without informing so when the site was restored the data was deleted but luckily I had a copy of data till yesterday. So I resintalled the plug In and activated it and copied few records from last day’s data to wp_postmeta table. Post_id contains product Id which is matching but when I go in backend and Edits the products ( for the ones for which I have inserted records ) and click on custom Tab I don’t see any Tab or data.

    Could you please guide me how to make it work. I have 200 products for which I uploaded Size chart individually in these Tabs but now they are gone.

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  • jpowersdev

    (@jpowersdev)

    5 years, 1 month ago

    Hi @amitgrover79,

    That is an unfortunate scenario, and I’m not sure why GoDaddy is deleting plugins from your website. When you delete the plugin, it performs actions to clean up the data it left behind. As a result, the custom tab data is removed from the site.

    If you manually add an entry to the wp_postmeta table for a specific tab, it should work. Just make sure that 1) it is referencing the correct post id, and 2) it is named yikes_woo_products_tabs. Of course, you should also make sure that the serialized data is valid data. You can use a tool like unserialize.com to check the validity.

    Let me know if that helps,
    Jon

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