Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Data Crawler! Not worth it.

  • All order data, from any customer is collected and synced to the service. In terms of GDPR this is absolutely unacceptable. Sad to be unable to use the mobile App features of editing woocommerce products.

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  • Plugin Contributor Dan


    Hi Philipp

    Jetpack has to sync your site’s data to the servers in order for many of its features to work correctly.

    You can see what data Jetpack syncs here:

    And you can see what we use that data for in our privacy policy:

    At any time, you can contact us to request a copy of the data Jetpack has collected for you or a user on your site, or to request its deletion.

    Let us know if you have any questions.

    Hi Dan,

    thats the thing. I already read that page you linked above.

    As we develop multiple services and native apps also there are ways to prevent this. You could just collect anonymized data.

    As a german based company we can’t allow anyone to get access to all our client data at any time.

    So my review will still be this bad. I’m sorry for this, but I need to meet german and EU laws in this point!

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