Title: Data backup prison!!!!
Last modified: September 28, 2017

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# Data backup prison!!!!

 *  [danielszuk](https://wordpress.org/support/users/danielszuk/)
 * (@danielszuk)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/data-backup-prison/)
 * If your backup size is greater than 512mb, then the plugin let you backup (export
   your whole site) without any notification. But if you are in trouble and you 
   want to restore from backup, than it said: its over 512 mb, so you have to pay
   70$ for restore.
    Do you think this strategy is okay?
 * (my last backup below 512 mb, and i could restore without any restriction, and
   then surprise today!)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/data-backup-prison/#post-9539947)
 * [@danielszuk](https://wordpress.org/support/users/danielszuk/)
 * You used the product a few times to transfer your site.
    You did not have to 
   pay anything.
 * Then you end up with a site that requires a premium addon and the best thing 
   you can think of is to come and write a negative review.
 *  Thread Starter [danielszuk](https://wordpress.org/support/users/danielszuk/)
 * (@danielszuk)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/data-backup-prison/#post-9544409)
 * Of course because i wanted to give a strong feedback about a user journey, that
   you obviously havent thought about, and when your plugin cause a really bad feeling
   for your user.
    You can read my feedback again and start to think about what 
   was my experience and why it was bad. you can avoid this kind of situations in
   the future with a really quick and small update on your product (e.g. give a 
   popup to the users when they backup their data that reach the free version limit,
   that they will have to pay when they will try to restore from that backup, or
   dont let the user export over 512mb systems at all in the free version). Again:
   I used your product for free with no clue that i will have to pay, and it worked
   really well. I only get to know that i have to pay, when i was in trouble, an
   need to restore. It seemed that my working version of my system was taken to 
   hostage by your product, and you will give back only if i pay. I know it was 
   not your purpose but think over it from my perspective. Its not okay, you have
   to indicate the user that he/she reached the free version limit, BEFORE he/she
   needs to restore.
 * You can learn from bad reviews and increase your product based on it, or you 
   can take offense and be angry at me, its your choice 😉
 *  [Theunis Coetzee](https://wordpress.org/support/users/ipokkel/)
 * (@ipokkel)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/data-backup-prison/#post-9567030)
 * This is a great migration/backup tool, period.
 * If your backup size is too large consider when you export to select not to add
   your media library, which will probably reduce your export size within the allowed
   limit.
 * I also think that it would be a great addition if a future version of this plugin
   warns you about needing to upgrade if your export is larger than the limited 
   file size of the free version before you get to the point where you have to import
   and discover you can’t without upgrading.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Data backup prison!!!!’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
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 * 3 replies
 * 3 participants
 * Last reply from: [Theunis Coetzee](https://wordpress.org/support/users/ipokkel/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/data-backup-prison/#post-9567030)