Support » Plugin: CF7 Google Sheets Connector » Data are not saved in Google sheets

  • Resolved l1mts

    (@l1mts)


    I use pluggin to save data in a google sheet. Data are not saved but I get email from the form.
    I did all steps from your documentation.
    How can I resolve it?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hi @l1mts,

    Thanks for using our plugin.

    Can you check log.txt file for any error printed and paste it over here? You can open it via Google Sheet -> Integration page.

    Also, make sure that you only use small alphabets and hyphen for your Contact form 7 field names and Google Sheet header names.

    Example Your Name must be your-name, Date must be date, etc.

    It should not have capital letters, number as initial and special characters like underscores, double or single code, space, etc.

    Hope this helps. Let us know.

    Thanks
    Abdullah

    l1mts

    (@l1mts)

    Hello,

    The problem was capital letters

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Okay,
    So it seems to be working perfectly now.

    If you have any questions feel free to message and would be happy to help.

    Thanks
    Abdullah

Viewing 3 replies - 1 through 3 (of 3 total)
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