Title: data-access-request page problem
Last modified: May 21, 2018

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# data-access-request page problem

 *  Resolved [marekmaz](https://wordpress.org/support/users/marekmaz/)
 * (@marekmaz)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/)
 * Hi,
    I test the plugin by sending data through the form. Everything works well
   if I’m logged in to my cockpit (wordpress) The request page does not work when
   I log out of wordpress and test. A 404 error then pops up. Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdata-access-request-page-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Lobby13](https://wordpress.org/support/users/lobby13/)
 * (@lobby13)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10305958)
 * I’m not associated with the plugin. I came here to see if someone was having 
   my problem, actually.
 * But in response to your problem, just thinking about how this _should_ work, 
   a user would have to be logged in to see their data. If it could be viewed while
   you were logged out, then anyone with the link could view it, and that doesn’t
   seem like a good thing. So if you’re **logged out** or logged in **as a different
   user**, it makes sense that you’d get a 404. (Although an Admin may have privileges
   to see it all?)
 * I’m glad you posted that, because I think I’ll update my 404 page to say “If 
   you’re trying to review your data and landed on this page, please login _here_
   and click the link again.”
 *  Thread Starter [marekmaz](https://wordpress.org/support/users/marekmaz/)
 * (@marekmaz)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10308726)
 * Lobby13
    We do not understand each other. No user is able to log in, the site
   has a contact form, where anyone can ask a question by name, surname and email.
   According to the RODO giving this data has the right to delete them and here 
   the problem occurs, because clicking on the link requesting access to data has
   a 404 error
 *  [Lobby13](https://wordpress.org/support/users/lobby13/)
 * (@lobby13)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10309523)
 * I see what you’re saying, and understand.
 * If the data – question, name, surname, and email – aren’t stored ON YOUR WEBSITE,
   then there are no actions the plugin can take. If a form is completed by me as
   a user, and all fields are NOT saved on/by your website, then it would have to
   be deleted/anonymized from the place where it’s stored. That might be your email
   client or webmail. Yes?
 * If the data IS somehow stored on your website without a user registering, then
   that’s a conundrum, I agree.
 *  [Donny Oexman](https://wordpress.org/support/users/donnyoexman/)
 * (@donnyoexman)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10317665)
 * [@marekmaz](https://wordpress.org/support/users/marekmaz/); The created page 
   is set at ‘Private’. This is so you can make additional changes before publishing
   it. Just set it to ‘Public’ so everyone can access it.
 *  Thread Starter [marekmaz](https://wordpress.org/support/users/marekmaz/)
 * (@marekmaz)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10326134)
 * Hi,
    I solved the problem The new version of wordpress allows you to export data,
   delete In Contact Form 7, I placed the “consent” field and the text with the 
   html link Everything works well without any changes Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

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 * 5 replies
 * 3 participants
 * Last reply from: [marekmaz](https://wordpress.org/support/users/marekmaz/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/data-access-request-page-problem/#post-10326134)
 * Status: resolved