hello @rik0399,
There may have javascript error. You can check the browser console and fix the js issue which may create other plugin.
Thanks
Never mind,
Took you a month to respond; left me wondering what the support would have been like if I had bought the premium version.
Hello @rik0399,
Sorry for this late reply. Basically, We maintain our support at our website and I forget to check tickets here.
We have a dedicated support team and usually we provide support within 4-8 hours in our site.
Now, We will try to provide support in wp support forum too.
Thanks
As We have a pinned post here where we have mentioned “Best place to get support”
Hope you understand and I apologize for not checking here regularly.
Thanks
As I am using the free version and not a premium member, why can’t you offer the support here?
That’s whats for, right?
Hello @rik0399,
We provide support in our site for both pro and free plugin users. As I said earlier that “I apologize for not checking here regularly.”
I am making this as a priority to check tickets here too.
Hope you understand and looking forward to see if you have any more issues and I am happy to fix the issues.
Regards
@techjewel,
There is no javascript error that I can ascertain.
Any other suggestions please?
Many Thanks
Please share you URL so I can take a look.
Thanks
I would appreciate it…
If it helps, email please and I will send you access details.
Thank you
support[at]wpmanageninja.com
