Title: Dashboard/Plugin Trouble
Last modified: August 21, 2016

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# Dashboard/Plugin Trouble

 *  [dbinsider](https://wordpress.org/support/users/dbzexperts/)
 * (@dbzexperts)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/dashboardplugin-trouble/)
 * My dashboard has been acting very strange. I go to deactivate a plugin, it says
   its complete. Then I go to add a new plugin and that plugin is still there and
   active. Now my dashboard will not refresh, and its getting ridiculous.
 * Advice??
 * [http://www.dragonballinsider.com](http://www.dragonballinsider.com)

Viewing 1 replies (of 1 total)

 *  [Krishna](https://wordpress.org/support/users/1nexus/)
 * (@1nexus)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/dashboardplugin-trouble/#post-4248164)
 * Try the following steps:
    – Deactivate all plugins and see if it helps solve 
   the problem. If yes, reactivate plugins one-by-one to find the problematic plugin(
   s). If you can’t login to your dashboard, [rename the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP/ hosting control panel or PhpMyAdmin. – Delete inactive plugins as they
   can also cause problems – Switch to Twenty Thirteen theme to rule out any theme-
   specific issues. If you can’t log in to change themes, you can rename the theme
   folders via FTP so that only one is Twenty Thirteen that will be used by your
   site. – [Manually update](http://codex.wordpress.org/Upgrading_WordPress#Manual_Update)
   from a fresh download of WordPress except wp-content – do not overwrite but delete
   wp-admin and wp-includes and replace them with fresh copies. – Flush caching 
   plugins, if any, and flush server and/or browser caches – Run the upgrade manually
   via wp-admin/upgrade.php
 * Use FTP or your hosting control panel if you cannot access dashboard.
    Backup
   your site first so that you can restore in case anything goes wrong.

Viewing 1 replies (of 1 total)

The topic ‘Dashboard/Plugin Trouble’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Krishna](https://wordpress.org/support/users/1nexus/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/dashboardplugin-trouble/#post-4248164)
 * Status: not resolved

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