Title: Dashboard widget not loading. Last modified: September 26, 2016 --- # Dashboard widget not loading. * Resolved [buyacsgo](https://wordpress.org/support/users/buyacsgo/) * (@buyacsgo) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/) * After enabling W3 Total Cache v0.9.5, Google Analysis Dashboard widget not loading. * [http://i.imgur.com/SGTM8AT.png](http://i.imgur.com/SGTM8AT.png) Viewing 15 replies - 1 through 15 (of 31 total) 1 [2](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/2/?output_format=md) [3](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/3/?output_format=md) [→](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/2/?output_format=md) * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8223385) * Hi, * You should check your minify settings and your page for JavaScript errors (see the FAQ page on the official blog). Things like minification are not designed to work out-of-the-box. * Thread Starter [buyacsgo](https://wordpress.org/support/users/buyacsgo/) * (@buyacsgo) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8223420) * Hello, I downgraded W3 Total Cache plugin version and now everything is working fine. - This reply was modified 9 years, 7 months ago by [buyacsgo](https://wordpress.org/support/users/buyacsgo/). * [tusharattar](https://wordpress.org/support/users/tusharattar/) * (@tusharattar) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8222878) * It is showing “Loading the required libraries. If this results in a blank screen or a fatal error, try this solution: Library conflicts between WordPress plugins” while going to general settings * [Jerome](https://wordpress.org/support/users/jeromebierman/) * (@jeromebierman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8225733) * Same problems here! dashboard analytic not work after update W3 total cache v0.9.5 and the FAQ from deconf.com can’t access at all, any suggestions? * Thread Starter [buyacsgo](https://wordpress.org/support/users/buyacsgo/) * (@buyacsgo) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8226901) * I’m using older version of W3 and now it’s working fine. * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228058) * Hello Alin! Same problem here. Even if every cache option is disabled, the dashboard won’t show your metrics, from this plugin nor from the Google Adsense Dashboard. * The Chrome console is showing this error: Uncaught TypeError: jQuery(…).tooltip is not a function at [http://www.mydomain.com/wp-content/plugins/google-analytics-dashboard-for-wp/common/realtime/jquery.ui.tooltip.html.js?ver=4.6.1](http://www.mydomain.com/wp-content/plugins/google-analytics-dashboard-for-wp/common/realtime/jquery.ui.tooltip.html.js?ver=4.6.1), line 10 * You can see where is the break point in this capture: [https://drive.google.com/file/d/0B4ZIdz9VEIQGWGlJdC11M3hKY2c/view?usp=drivesdk](https://drive.google.com/file/d/0B4ZIdz9VEIQGWGlJdC11M3hKY2c/view?usp=drivesdk) * It happens only when W3 Total Cache is active, but only your plugin is effected. * I’ve tested this with PHP 5.5, 5.6 and 7.0, and will happen even if you set CONCATENATE_SCRIPTS to false. * Any ideas? * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228088) * FYI: If I disable the dashboard widget at Google Analytics Dashboard for WP settings, but still the Google Adsense Dashboard plugin is active, this is the error it throws * `Failed to load resource: the server responded with a status of 500 (Internal Server Error)` * Error 500 I’m puzzled. * [spacedroid](https://wordpress.org/support/users/spacedroid/) * (@spacedroid) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228772) * I also have this conflict with the last W3 total cache update. There’s a discussion and a patch in this thread: [https://wordpress.org/support/topic/conflict-with-google-analytics-dashboard-for-wp-gadwp/](https://wordpress.org/support/topic/conflict-with-google-analytics-dashboard-for-wp-gadwp/) * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228796) * [@spacedroid](https://wordpress.org/support/users/spacedroid/): I tried the suggested patch and in my case it only generated an error 500. I had to downgrade W3TC while a decent patch is prepared -perhaps-. * [TheKitchenSnob](https://wordpress.org/support/users/thekitchensnob/) * (@thekitchensnob) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228829) * I’m having the same problem. How do you downgrade to the older version of W3TC? * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228840) * [@thekitchensnob](https://wordpress.org/support/users/thekitchensnob/): Hello, just follow these steps: - First you go [here](https://wordpress.org/plugins/w3-total-cache/developers/) and download version 0.9.4.1. - Deactivate your installed W3TC 0.9.5. - Enter the FTP and delete the folder “w3-total-cache” from your plugins folder( do this via FTP, not from within WP!). - Upload the contents of the zip. - Activate the plugin and there you have it, with all its configurations preserved. * - This reply was modified 9 years, 7 months ago by [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/). * [spacedroid](https://wordpress.org/support/users/spacedroid/) * (@spacedroid) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8228881) * [@kent-brockman](https://wordpress.org/support/users/kent-brockman/): Seems like the patch is not stable. Thanks for sharing a better solution until W3 is fixed. - This reply was modified 9 years, 7 months ago by [spacedroid](https://wordpress.org/support/users/spacedroid/). * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8229082) * Quick fix: * on line **140** in **wp-content/plugins/w3-total-cache/w3-total-cache-api.php** add this * ``` if (in_array('Analytics', $classPath)){ return; } ``` * It’s just a temporary solution. I will investigate further and see what’s the exact cause and possible solutions. * [Marcelo Pedra](https://wordpress.org/support/users/kent-brockman/) * (@kent-brockman) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8230450) * [@deconf](https://wordpress.org/support/users/deconf/): WELL DONE ALIN! YOUR PATCH ROCKS. * Still, when your Google Adsense Dashboard plugin is active, the dashboard widgets load will be aborted and an error 500 will be logged. Should I open a ticket in the support forum of that plugin? * Thank you!! * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/#post-8231198) * [@kent](https://wordpress.org/support/users/kent/) * If you remove the previous patch and just replace line 143 * `require $filePath;` * with * ``` if (file_exists($filePath)) { require $filePath; } ``` * in **wp-content/plugins/w3-total-cache/w3-total-cache-api.php**, it should solve the problem for both plugins and is actually a permanent fix that all authors should use while doing autoloading and not distributing the entire library, in this case Google’s PHP Client library. Viewing 15 replies - 1 through 15 (of 31 total) 1 [2](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/2/?output_format=md) [3](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/3/?output_format=md) [→](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/2/?output_format=md) The topic ‘Dashboard widget not loading.’ is closed to new replies. * ![](https://ps.w.org/google-analytics-dashboard-for-wp/assets/icon.svg?rev=2243225) * [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/reviews/) * 31 replies * 12 participants * Last reply from: [buyacsgo](https://wordpress.org/support/users/buyacsgo/) * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/dashboard-widget-not-loading/page/3/#post-8239583) * Status: resolved