Dashboard widget gone even after 5.7.1 update
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Even after the 5.7.1 update, my WC dashboard widget is still stuck with the “WC Setup” widget box. I don’t have any options at all and don’t see a way to bring back the old order status widget.
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Hi there @amandabandb – Try going to WooCommerce->Home and on that empty widget box top right click on the 3 dots and click on “hide”. Then go back to your main Dashboard and see if that fixed the issue.
I don’t have a “WooCommerce->Home” option that I can see. When I click on WooCommerce, it takes me directly to the Orders dashboard. The only options I have are
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Orders
Coupons
Reports
Settings
Status
My SubscriptionsAH – this was affected by another plugin. I was able to get to the home area and fixed the issue using your directions – thanks!
It now has an inaccurate display though, saying I have $0 in orders this month. Is there a way to fix that?
- This reply was modified 2 years, 7 months ago by M.E..
Could you please share a copy of your site’s System Status? You can find it via WooCommerce → Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
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+ Engine InnoDB barleya2_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB barleya2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB barleya2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB barleya2_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB barleya2_yoast_indexable: Data: 5.52MB + Index: 0.91MB + Engine InnoDB barleya2_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB barleya2_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB barleya2_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB barleya2_yoast_seo_links: Data: 2.36MB + Index: 0.70MB + Engine InnoDB barleya2_yoast_seo_meta: Data: 0.41MB + Index: 0.00MB + Engine InnoDB sib_model_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### amn_exact-metrics: 1 attachment: 3666 basel_sidebar: 2 basel_size_guide: 1 cms_block: 5 ct_content_block: 2 custom_css: 5 customize_changeset: 3 dlm_download: 9 dlm_download_version: 66 easy-opt-ins: 1 frm_form_actions: 2 frm_styles: 1 gift_card: 4 ig_campaign: 1 ig_message: 6 jetpack_migration: 2 mc4wp-form: 3 mec_calendars: 11 mec-events: 1 nav_menu_item: 57 oembed_cache: 86 opanda-item: 4 page: 20 post: 258 product: 102 product_variation: 68 rainmaker_form: 1 revision: 170 shop_coupon: 3 shop_order: 6807 shop_order_refund: 21 shopp_product: 295 vc_grid_item: 3 wp_block: 8 wpgform: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (23) ### WP Offload Media: by Delicious Brains – 2.5.6 WP Offload Media Tweaks: by Delicious Brains – 0.4.1 Antispam Bee: by pluginkollektiv – 2.10.0 Blocksy Companion (Premium): by CreativeThemes – 1.8.9 Cloudflare: by Cloudflare Inc. – 4.5.1 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2 GAinWP Google Analytics Integration for WordPress: by IntelligenceWP – 5.4.6 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.8 Redirection: by John Godley – 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #9 - /shop/ Cart: #10 - /shop/cart/ Checkout: #11 - /shop/checkout/ My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #4265 - /terms-and-conditions/ ### Theme ### Name: Blocksy Version: 1.8.6 Author URL: https://creativethemes.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. 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If you go to Analytics->Overview do you see your sales?
I see last year’s sales, but not this year’s. If I go to the old “Reports” I see them there.
Oh I think I may have figured out the issue. I had to go to Analytics->Settings and import historical data. Dashboard widget fixed! Thanks for your help
Can you please try going to WooCommerce->Status->Tools scroll down to “Clear Analytics Cache” and click on the “Clear” button next to it on the right. Then load the Analytics->Overview page again and see if that clear things up.
Ok thanks for figuring that out. This leads me to think you had a plugin that blocked Analytics to begin with and hence didn’t track your orders.
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