Support » Fixing WordPress » Dashboard > Updates link missing from menu in WP Admin

  • In the WP Admin where you have the Dashboard menu, the Updates link is missing, when I got the Site Health it has 2 errors.

    1. is about updating plugins

    2. the other is ‘Background updates are not working as expected’.

    As I can’t see the Updates link I cannot update the plugins, and the other error I’ve never seen before. I really need help as now this website is now stuck without updating.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @webz1lla, do you mean the http://<your-domain-name>/wp-admin/update-core.php link? Can you try accessing it by putting the URL in the browser?

    Thread Starter Webzilla

    (@webz1lla)

    When I try to go to that page (replacing the domain with my domain) it loads up a page with the following error:

    Sorry, you are not allowed to access this page.

    I also recall in the content folder there was a random folder in there that was deleted, ever since then it has been doing this.

    Since there are files deleted, have you tried recovering from a backup?

    Thread Starter Webzilla

    (@webz1lla)

    I’m not entirely sure how to do that, I believe there are no backups of the website. I just need the files with the missing Updates link.

    Is ther a way to do this?

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter Webzilla

    (@webz1lla)

    So I tried this and the home page would then only show the header, in the WP admin nothing changed.

    Any other ideas?

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.