dashboard Site kit not showing

Resolved khaerulmalik
(@khaerulmalik)

4 years, 5 months ago

Hello,
why my dashboard not showing ?
im already connected the plugin with all services

View post on imgur.com

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)

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Plugin Support James Osborne
(@jamesosborne)

4 years, 5 months ago
Can you please attempt the steps below in order to get Site Kit connected:
1. Reset Site Kit
2. Update to the latest version of the plugin by visiting the plugins section of your site (It will inform you if there is a Site Kit update)
3. Temporarily deactivate any caching plugins and plugins with known compatibility issues.
4.Install Site Kit in a new browser incognito window

If that fails please share the following:
– Your web hosting provider
– Your site health information
- This reply was modified 4 years, 5 months ago by Jan Dembowski.
sukabanget
(@sukabanget)

4 years, 5 months ago
Got the same issue on my website. The Site Kit doesn’t loaded on Dashboard. I already reset it. I deactivate also WP Rocket. But still the same.

My web hosting provider is FastComet.

Please see below site health information :
```
### wp-core ###

version: 5.2.4
site_language: en_US
user_language: en_US
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: false
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/wayansid/sukabanget.com
wordpress_size: loading...
uploads_path: /home/wayansid/sukabanget.com/wp-content/uploads
uploads_size: loading...
themes_path: /home/wayansid/sukabanget.com/wp-content/themes
themes_size: loading...
plugins_path: /home/wayansid/sukabanget.com/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Journalistic
version: 3.3
author: lighthouseseo
author_website: https://outstandingthemes.com/
parent_theme: none
theme_features: automatic-feed-links, title-tag, post-thumbnails, custom-background, html5, custom-header, infinite-scroll, custom-logo, widgets, menus
theme_path: /home/wayansid/sukabanget.com/wp-content/themes/journalistic

### wp-themes (6) ###

RedWaves Lite: version: 2.1.5, author: Asmi Khalil
Twenty Fifteen: version: 2.5, author: the WordPress team
Twenty Nineteen: version: 1.4, author: the WordPress team
Twenty Seventeen: version: 2.2, author: the WordPress team
Twenty Sixteen: version: 2.0, author: the WordPress team
Words - shared on wplocker.com: version: 1.0.6, author: OrangeIdea

### wp-plugins-active (12) ###

Accelerated Mobile Pages: version: 0.9.98.14, author: Ahmed Kaludi, Mohammed Kaludi
Ad Inserter: version: 2.5.7, author: Igor Funa
Buttons X: version: 1.9.56, author: Gautam Thapar
Elfsight Social Share Buttons CC: version: 1.1.0, author: Elfsight
Google XML Sitemaps: version: 4.1.0, author: Arne Brachhold
Gutenberg: version: 6.8.0, author: Gutenberg Team
Progressive Web Apps For WordPress: version: 2.4, author: DaftPlug
Site Kit by Google: version: 1.0.1, author: Google
Slider Revolution: version: 5.4.2, author: ThemePunch
Smush: version: 3.3.1, author: WPMU DEV
Visual Composer: version: 22.0, author: visualcomposer.com
Yoast SEO Premium: version: 9.5, author: Team Yoast

### wp-plugins-inactive (13) ###

Akismet Anti-Spam: version: 4.1.3, author: Automattic
GAIRE STOCK SEARCH: author: GAIRE GROUP, version: (undefined)
Hello Dolly: version: 1.7.2, author: Matt Mullenweg
Official Facebook Pixel: version: 1.7.25, author: Facebook
Post Generator Pro: version: 3.8, author: Herahadi
Quick Adsense Mobile: version: 2.0, author: Quick Adsense Mobile
Social Warfare: version: 3.6.1, author: Warfare Plugins
Social Warfare - Pro: version: 3.4.0, author: Warfare Plugins
Statify: version: 1.6.3, author: pluginkollektiv
Visitors Online by BestWebSoft: version: 1.0.9, author: BestWebSoft
WP-Optimize - Clean, Compress, Cache: version: 3.0.13, author: David Anderson, Ruhani Rabin, Team Updraft
WP AMP: version: 9.0.10, author: Custom4Web
WP Rocket: version: 3.0-beta1, author: WP Media

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 2.6.32-954.3.5.lve1.4.59.el6.x86_64 x86_64
httpd_software: Apache/2.4.41 (cPanel) OpenSSL/1.0.2t mod_bwlimited/1.4 Phusion_Passenger/5.3.7
php_version: 7.3.11 64bit
php_sapi: litespeed
max_input_variables: 10000
time_limit: 600
memory_limit: 512M
max_input_time: 600
upload_max_size: 512M
php_post_max_size: 512M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: false
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.7.28-log
client_version: 5.7.28

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: http://sukabanget.com
WP_CONTENT_DIR: /home/wayansid/sukabanget.com/wp-content
WP_PLUGIN_DIR: /home/wayansid/sukabanget.com/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
```
Renee Johnson
(@reneesoffice)

4 years, 5 months ago

Just providing an update that we should have a fix out for this issue soon. I’ll update the thread when it is out. Thanks!

Renee Johnson
(@reneesoffice)

4 years, 5 months ago

@khaerulmalik we’ve just released version 1.1.0 and advise updating. While we’re still addressing your particular issue for a permanent fix, you can bypass the blocked page by doing a hard refresh (on a Mac, by holding command + shift + r). I’ll keep you updated on the progress of the issue being resolved.

Plugin Support James Osborne
(@jamesosborne)

4 years, 4 months ago

@khaerulmalik @sukabanget Just following up with you in relation to your previous issue with Site Kit setup. We have made some significant upgrades to the plugin as of version 1.1.2. I believe this update will resolve your issue with the dashboard not displaying/populating.

Can you check yourself after upgrading? As an early Site Kit user we value your input, please let me know if the latest update fixes the issue. If not I can assist further.

Dirk DV
(@alfablue)

4 years, 4 months ago

I’m sorry to say but I have the same issue after updating to v1.1.2
Didn’t have any problems before with the plugin. Now it just says: Site Kit Summery, Visit your Site Kit Dashboard.

On clicking the “Visit your Site Kit Dashboard” link I get a blank dashboard page.
Menu items “Dashboard”, “Search Console”, “Analytics” and “Settings” also give a blank page when clicked.

Bummer…

Plugin Support James Osborne
(@jamesosborne)

4 years, 4 months ago

@alfablue Can you open a new support thread and share your URL? We may be able to spot something,

Dirk DV
(@alfablue)

4 years, 4 months ago

@jamesosborne I’m sorry but the site isn’t live yet. It’s still behind a “Coming Soon” page while the site is being re-done.

I can tell you I work with the Astra Theme (Pro), Elementor (Pro). Google Site Kit has been on the site since the Beta version without issues. No substantial changes were made, only a complete restyling.

Plugin Support James Osborne
(@jamesosborne)

4 years, 4 months ago

@alfablue Ah, that could be the problem. Such “Coming soon” plugins can cause such problems. But once you are ready check with Site Kit and we would be happy to assist.

Dirk DV
(@alfablue)

4 years, 4 months ago

@jamesosborne I don’t use a “Coming Soon” plugin, it’s all done in Elementor. Besides, I’ve been working on the site for the last 2 weeks with the “Coming soon” page (because, that’s all it is, a page) in place and I didn’t have any issues then.

The problem began with the v1.1.2 update. I just reverted to v1.1.1 and now v1.1.0 but the issue stays. How very weird….

I’m really sorry to see this happening.

Dirk DV
(@alfablue)

4 years, 4 months ago

I flushed all cookies and now v.1.1.0 of Site Kit is connected and working. I’ll stay put to this version because I think you’ll get some work on your plate the next couple of days…

sukabanget
(@sukabanget)

4 years, 4 months ago

After updating Site Kit, I got error message on dashboard says “Data error in Search Console
cURL error 77: error setting certificate verify locations: CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none”

Any idea?

sukabanget
(@sukabanget)

4 years, 4 months ago

So I delete the Site kit and reinstall it. The certificate error was gone. After I press setup and login my gmail account it gives me error message

Oops! There was a problem during set up. Please try again.
Unknown Error (code: invalid parameter: ‘site_code’).

”

Plugin Support James Osborne
(@jamesosborne)

4 years, 4 months ago

@sukabanget Can you please open a new support topic which we can work from?

@alfablue Thanks for the update. If you want to open your own support topic we can look into this further.

thilini87qs
(@thilini87qs)

4 years, 1 month ago

Hi

I installed Site kit on my wordpress. I can complete following steps without any issue.

How to set up Site Kit

1. Go to your WordPress dashboard, and click Add New under the “Plugins” menu.
2. Search for “Site Kit by Google”, find the plugin and click Install Now.
3. After you’ve installed the plugin, click Activate.
4. Click Start Setup and then follow the steps to set up Site Kit.

But I cannot do the following step.

5. After you’ve completed the setup, click Connect Service under “AdSense”. You can find this on the Site Kit dashboard or “Settings” tab.
6. Follow the instructions in the plugin. We recommend that you allow Site Kit to place the AdSense code, which will place the AdSense code for non-AMP and AMP versions of your site.

Note: To ensure that ads serve, make sure you’ve enabled AdSense ads in your AdSense account. Site Kit does not have permission to make changes to your AdSense account settings.

What all I can see when I access Site Kit wordpress tab is “Sign in with Google to configure Site Kit” screen which asks me to “SIGN IN WITH GOOGLE”

Note : I have installed “W3 Total Cache” and “Google Analytics for WordPress by MonsterInsights”. However I deactivated these two plugins and tried Site Kit, but still I have the same issue.

I cannot link my adsence account because of this issue. Please kindly help me to fix this.

Thank you.

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