Support » Fixing WordPress » Dashboard not working

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    A blank page means that PHP is crashing, usually due to a function conflict, usually introduced by a plugin or a theme.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter jolagabriel

    (@jolagabriel)

    I did all of this already. I still have no access to the dashboard. 🙁

    Thread Starter jolagabriel

    (@jolagabriel)

    Actually I have no access to any other page.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter jolagabriel

    (@jolagabriel)

    I downloaded Filezilla and replaced the files. It´s working now again. Thank you!

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    You’re welcome!

Viewing 6 replies - 1 through 6 (of 6 total)
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