Support » How-To and Troubleshooting » [Resolved] Dashboard menu options not visible (appearance, tools etc)

[Resolved] Dashboard menu options not visible (appearance, tools etc)

  • Hello there,

    I’ve just downloaded and installed WordPress on my site. When I go to the dashboard, only two options appear in the left-hand column: dashboard and profile.

    Looking at screenshots online, I see that there should be several other options: posts, media, links, pages, comments, appearance etc.

    Any idea why they’re not showing for me?


Viewing 12 replies - 1 through 12 (of 12 total)
  • WPyogi


    Forum Moderator

    Are you logged in as an admin?

    Please post your site URL?

    Yeah, I’m logged in with the admin account.
    The URL is http://www.shadowgum.co.uk



    Forum Moderator

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your user_id. Change the meta-value for this record to:


    Hmmm… where do I find the wp_usermeta table? If it was meant to be in the original WordPress folder I downloaded, it doesn’t seem to be there.

    Sorry, this is all very new to me and I’m a bit lost.



    Forum Moderator

    It’s not in the download from wordpress.org. It’s in your database on your remote server

    Okay, I getcha.

    I’ve made that change, but the menu still isn’t working. For what it’s worth, this is what wp_capabilities said before I edited it:




    Forum Moderator

    Change the meta-value for this record to:


    Yeah, that’s what I’ve done – I just recored the old meta-value here in case it was relevant at all.

    I’ve just removed and reinstalled WordPress from a clean download, and this is still happening.

    Here are two things I should mention in case it helps:

    – Both times, unzipping the downloaded folder resulted in a number of duplicated files: for example I ended up with five index.php files. Originally, I kept all of them on upload under different names. On the reinstall I overwrote the duplicates.

    – When I first installed WordPress, after logging in I was taken to a blank page. I followed the instructions here:


    …and solved the problem. I did the same again on the reinstall.

    Could either of these have affected the dashboard issue?

    EDIT: And something’s clearly gone wrong with the reinstall as the site isn’t loading anymore. I’ll have to look into that.

    I downloaded and reinstalled it again; it’s all working fine.

    I’m not sure what the problem was in the first place. I noticed that this time the duplicated files didn’t turn up during extraction, so maybe that was the issue?

    go to ur http://ftp..set permissions(777) to all folders and files..then chk ur admin page

Viewing 12 replies - 1 through 12 (of 12 total)
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