Support » Fixing WordPress » Dashboard menu options not visible (appearance, tools etc)

  • Resolved neile


    Hello there,

    I’ve just downloaded and installed WordPress on my site. When I go to the dashboard, only two options appear in the left-hand column: dashboard and profile.

    Looking at screenshots online, I see that there should be several other options: posts, media, links, pages, comments, appearance etc.

    Any idea why they’re not showing for me?


Viewing 12 replies - 1 through 12 (of 12 total)
  • Are you logged in as an admin?




    Please post your site URL?

    Yeah, I’m logged in with the admin account.
    The URL is



    Forum Moderator

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your user_id. Change the meta-value for this record to:


    Hmmm… where do I find the wp_usermeta table? If it was meant to be in the original WordPress folder I downloaded, it doesn’t seem to be there.

    Sorry, this is all very new to me and I’m a bit lost.



    Forum Moderator

    It’s not in the download from It’s in your database on your remote server

    Okay, I getcha.

    I’ve made that change, but the menu still isn’t working. For what it’s worth, this is what wp_capabilities said before I edited it:




    Forum Moderator

    Change the meta-value for this record to:


    Yeah, that’s what I’ve done – I just recored the old meta-value here in case it was relevant at all.

    I’ve just removed and reinstalled WordPress from a clean download, and this is still happening.

    Here are two things I should mention in case it helps:

    – Both times, unzipping the downloaded folder resulted in a number of duplicated files: for example I ended up with five index.php files. Originally, I kept all of them on upload under different names. On the reinstall I overwrote the duplicates.

    – When I first installed WordPress, after logging in I was taken to a blank page. I followed the instructions here:

    …and solved the problem. I did the same again on the reinstall.

    Could either of these have affected the dashboard issue?

    EDIT: And something’s clearly gone wrong with the reinstall as the site isn’t loading anymore. I’ll have to look into that.

    I downloaded and reinstalled it again; it’s all working fine.

    I’m not sure what the problem was in the first place. I noticed that this time the duplicated files didn’t turn up during extraction, so maybe that was the issue?

    go to ur http://ftp..set permissions(777) to all folders and files..then chk ur admin page

Viewing 12 replies - 1 through 12 (of 12 total)
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