Title: dashboard menu is missing
Last modified: March 20, 2019

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# dashboard menu is missing

 *  Resolved [dimphi](https://wordpress.org/support/users/dimphi/)
 * (@dimphi)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/dashboard-menu-is-missing/)
 * I’m trying to see if I can save this site from getting shutdown. We dont have
   anyone with the knowhow of maintaining the site, but I’ve tried looking into 
   it.
 * It has been idle for about 2 years, but I have followed the guides on how to 
   manually update to 5.1.1.
 * unfortunately we **can’t see the backend Dashboard menu; Pages and Apperance.**
   
   [screenshot of dashboard menu](https://i.gyazo.com/a7e455eb18c9dd872db76097d7b68301.png)
 * I’ve tried disabling the plugins, by renaming the plugins, one by one, with no
   luck.
 * Been looking for a similar issue on the forum but haven’t been able to find fix,
   without using the dashboard menu (which is missing).
 * Any help pointing me in the right direction will be most appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdashboard-menu-is-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Joy](https://wordpress.org/support/users/joyously/)
 * (@joyously)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/dashboard-menu-is-missing/#post-11336019)
 * The menu you show looks like the user is one of lower capability than admin.
   
   If you don’t have an admin user, or can’t add one, you might need to change the
   database directly. But you should figure out how it got changed in the first 
   place. If it was not a plugin, it could be a hack on the site.
 * [https://codex.wordpress.org/Roles_and_Capabilities](https://codex.wordpress.org/Roles_and_Capabilities)
 *  Thread Starter [dimphi](https://wordpress.org/support/users/dimphi/)
 * (@dimphi)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/dashboard-menu-is-missing/#post-11338467)
 * [@joyously](https://wordpress.org/support/users/joyously/) First of all thank
   you.
 * It was a great help.
 * With my lack of knowledge of WP, I thought the user I had access to, had full
   admin rights.
 * the link was very usefull and helped me set up a new Superadmin.
 * Thanks a lot, hope you have a great day.
 *  [jayjay1000](https://wordpress.org/support/users/jayjay1000/)
 * (@jayjay1000)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/dashboard-menu-is-missing/#post-11343201)
 * I just installed wordpress on my site and am also having a missing dashboard 
   menu i have tried trobuleshooting it but not working still.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘dashboard menu is missing’ is closed to new replies.

## Tags

 * [Backend](https://wordpress.org/support/topic-tag/backend/)
 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)
 * [menu](https://wordpress.org/support/topic-tag/menu/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [jayjay1000](https://wordpress.org/support/users/jayjay1000/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/dashboard-menu-is-missing/#post-11343201)
 * Status: resolved

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