Support » Plugin: Easy Updates Manager » Dashboard login – The page isn’t redirecting properly

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  • Plugin Contributor Venkat Raj


    Hi @ashwhitney,

    This message
    The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    comes from server (for example, Apache) and meaning that it didn’t reach your WordPress folder to serve the page. We don’t do any redirects within our plugin code.

    For this message, I would like to recommend you that you need to reinstall Easy Updates manager plugin.
    Fatal error: Class ‘MPSUM_Admin_Ajax’ not found in /home/headwaynw/public_html/wp-content/plugins/stops-core-theme-and-plugin-updates/main.php on line 153

    I hope this helps you, if you have further questions please feel free to ask

    Hello Venkat

    Thank you for your time and advice.

    The login redirect issue does seem to be related to the Easy Updates Manager plugin I’m afraid.

    I can access the wp-login page with no issues, enter my username and password, but on clicking the login button there is a delay follwed by the redirect error message from my original post.

    I’ve deleted and reinstalled Easy Updates Manager. I’ve also disabled my plugins one by one to try and isolate the issue, but I’m only seeing this issue when Easy Updates Manager is enabled – as soon as I disable it, the login works fine.



    Plugin Contributor Venkat Raj


    Hello Ash Whitney,

    Do you still get Fatal error after reinstalling the plugin?
    Is your single site or multisite?

    As others don’t experience such issue neither could I reproduce the issue at my end, I still believe it is something to do with server setup/config. If you could share apache error log file, that would be helpful for us to look into the issue.

    Thanks for your patience with our plugin.


Viewing 3 replies - 1 through 3 (of 3 total)
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