Support » Fixing WordPress » Dashboard Layout Will Not Stick

  • My WordPress dashboard currently shows a 3-column layout option. However, every time I drag my dashboard boxes across the 3 columns they immediately return to one column upon a refresh. How do I get them to stay in the 3 columns?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    Have you tried: – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. That will solve many weird JavaScript issues.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    resetting the plugins folder by FTP. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder).

    Thread Starter CornerstoneKat

    (@cornerstonekat)

    Just switched themes, servers, and cleared caches. This was a problem with the old theme too and on the old server. We also recently deactivated all plugins in trying to solve another problem. Still no go.

    Moderator t-p

    (@t-p)

    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter CornerstoneKat

    (@cornerstonekat)

    Ugh. Well I’m not sure it’s worth that. Ok.

    Have you tried a different browser?

    Could be a browser issue.

    Thread Starter CornerstoneKat

    (@cornerstonekat)

    I have used this same theme and set up on another blog in the same browser and it worked fine. Opened in both Firefox and Chrome. Does the same thing. ;( Reinstalled WordPress. No change.

    I doubt it is theme related being the Dashboard – the theme never really touches the dashboard.

    Given the way that the Dashboard works, it will be a js file not loading properly in admin or something similar.

    Try it on a different network (i.e. 4g on phone) and use Chrome in incognito mode to see if the problem persists. Using a different network and incognito will remove ANY possible caching issues

    Thread Starter CornerstoneKat

    (@cornerstonekat)

    Tried a different network and using Chrome incognito. Problem still exists. ;( Thanks for the idea though.

Viewing 8 replies - 1 through 8 (of 8 total)
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