Title: dashboard issues Last modified: August 20, 2016 --- # dashboard issues * Resolved [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/) * I have recently migrated from wordpress.com to .org, but my dashboard still does not have the plugin option/folder on the left hand side. It’s as if it is still on wordpress.com. I have tried looking on my hosts (bluhosts) control panel but cannot find anything! * Can anyone help with this? * cheers Viewing 13 replies - 1 through 13 (of 13 total) * [fonglh](https://wordpress.org/support/users/fonglh/) * (@fonglh) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292806) * if you have just registered the domain name, it might take a while for the change to propagate. are you sure you’re logging into the .org installation on bluhost and not ending up at your old .com blog? * Thread Starter [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292930) * when i log in through bluehosts it takes me to my old word press.com dashboard. I cant see how to get it changed!?! i have emailed their support, but it look’s like they have just imported my old site unless i’ve should have done something when i changed to .org? * [bobgefvert](https://wordpress.org/support/users/bobgefvert/) * (@bobgefvert) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292932) * Hi, I’ve been struggling with my sound files disappearing, they are very small mp3 files I uploaded in April when we did my website. I read that I have to pay an upgrade fee for WordPress to support mp3 files. I’m willing to do that, but I can’t find an “Upgrade” tab on my Dashboard which I understand is the payment vehicle. I’ve been over the Dashboard with a fine tooth comb and I don’t see it. What am I missing? Thanks so much, Bob G. * [Clayton James](https://wordpress.org/support/users/claytonjames/) * (@claytonjames) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292933) * [@bobgefvert](https://wordpress.org/support/users/bobgefvert/) * > I read that I have to pay an upgrade fee for WordPress to support mp3 files. * There is no fee associated with wordpress.org software or features. I have .mp3’ s on several sites. * Where are you hosted? * [fonglh](https://wordpress.org/support/users/fonglh/) * (@fonglh) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292938) * [@pandaboy](https://wordpress.org/support/users/pandaboy/) * did you also get hosting space on bluhost and install WordPress there? Or did you only change your domain name service to be with them? * [@bobgefvert](https://wordpress.org/support/users/bobgefvert/) * please start your own topic. * [bobgefvert](https://wordpress.org/support/users/bobgefvert/) * (@bobgefvert) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292940) * Hi, I got hosting space and installed WordPress on dreamhost.com, or my amigo did it or me. We uploaded the mp3 sound files with no problem in April when we did the website, and then they disappeared two months later. I managed to Braile my way thru with an FTP program in June and put them back. But now they are gone again! I see the mp3 files in the Media Library on WP, but the link that was created when we uploaded the files to a blog post keeps getting broken, the mp3 files have disappeared. A link that was created when I created the blog post, for example: audio:[http://www.eztechnicalenglish.com/wp-content/uploads/2011/06/hit-the-ground-running.mp3](http://www.eztechnicalenglish.com/wp-content/uploads/2011/06/hit-the-ground-running.mp3) |titles=hit the ground running] * This mp3 file disappeared. I guess I’m not clear where WP ends and Dreamhost begins! Or maybe not clear about the concept at all. Thanks! Bob G * Thread Starter [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292957) * [@bobgefvert](https://wordpress.org/support/users/bobgefvert/) * yep i pay for hosting space and i installed wordpres 3.2.1 via their control panel, then pulled the old across i believe? Like i said, when i log in via their control panel it just takes me to the .com site!?! * [@pandaboy](https://wordpress.org/support/users/pandaboy/) * Thread Starter [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292958) * apologies this was meant for [@fonglh](https://wordpress.org/support/users/fonglh/) * yep i pay for hosting space and i installed wordpres 3.2.1 via their control panel, then pulled the old across i believe? Like i said, when i log in via their control panel it just takes me to the .com site!?! * [@pandaboy](https://wordpress.org/support/users/pandaboy/) * [fonglh](https://wordpress.org/support/users/fonglh/) * (@fonglh) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292960) * ask your hosts where the domain name is pointing to. if it has just been changed, it might take a couple of days to work properly. * Thread Starter [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292975) * [@fonglh](https://wordpress.org/support/users/fonglh/) * the hosts are indeed pointing to .com! i cant seem to find the .org DNS address in order to redirect! any ides? * [@pandaboy](https://wordpress.org/support/users/pandaboy/) * [fonglh](https://wordpress.org/support/users/fonglh/) * (@fonglh) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292977) * those addresses will be to your host’s server. you’ll have to ask them. * [bobgefvert](https://wordpress.org/support/users/bobgefvert/) * (@bobgefvert) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292991) * I asked the Dreamhost tech support, and they say it’s not them aging off or removing my mp3 files. S/he says to upload the mp3s again using Cyberduck (FTP) to the audio subdirectory in the root and point the audio linking tool in the WP Dashboard to that URL. I see the mp3s in the Media Library on the WP Dashboard, but I can’t seem to access them using the WP Dashboard media linking facility to restore them to my blog posts.So I wonder why I have to upload them again with FTP? It’s all so….strange…or I’m an idiot. Or both. Bob G. * Thread Starter [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * (@pandaboy10) * [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292998) * [@fonglh](https://wordpress.org/support/users/fonglh/) * All done and dusted. Name servers pointing in right direction. Many thanks for advice. Just need to get the theme looking the same as it was before but otherwise all good. * Thanks again * [@pandaboy](https://wordpress.org/support/users/pandaboy/) Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘dashboard issues’ is closed to new replies. ## Tags * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 13 replies * 4 participants * Last reply from: [pandaboy10](https://wordpress.org/support/users/pandaboy10/) * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/dashboard-issues-6/#post-2292998) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics