Dashboard is not loading fully

  • Resolved Kunwar Singh

    (@governmentjobs08)


    1 year, 10 months ago

    Hi there,
    the problem is the dashboard of the plugin that is not loading fully, after two-time scroll it stuck and the circle keeps moving to load.
    I talked with the hosting provider about this issue, and they gave me an image of the error and some code I think and told me to contact the plugin support.
    Please check.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 10 months ago

    Hi Kunwar,

    Thanks for reaching out. If your dashboard is not loading as expected please share the following and we’d be happy to assist:

    1. Do you have the details as provided by your hosting provider on this (an image of the error and some code)? If so please share here, or use this form to share privately if preferred. For sharing an image you can first of all upload this to Imgur or another service.
    2. When checking the Site Kit dashboards from a Chrome browser incognito window do you see any browser console errors on the same screen where this notice appears? IF so please share any such errors.

    Let me know if you have any questions with the above.

    Thread Starter Kunwar Singh

    (@governmentjobs08)

    1 year, 10 months ago

    Sorry to tell you, that was a Google web story problem and I created a topic for the site kit.
    Thanks for replying.

    • This reply was modified 1 year, 10 months ago by Kunwar Singh.
    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 10 months ago

    No problem at all! Hopefully the folks over on the Web Story forums can assist!

Viewing 3 replies - 1 through 3 (of 3 total)
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